Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

A leading vehicle rental specialist in the UK is seeking an experienced Workshop Manager. This role involves overseeing workshop operations, ensuring high-quality service, and developing a skilled team. The ideal candidate will have strong technical expertise and a customer-focused approach, contributing to the company's commitment to excellence.

Benefits

Competitive bonus scheme

Enhanced overtime pay

24 days annual leave

Free life assurance

Well-being services

Exclusive vehicle-leasing schemes

Pension and share schemes

Retailer discounts

Wagestream app

Qualifications

• Strong background in automotive workshop management.
• Ability to maximize workshop efficiency.
• Passionate about team development.

Responsibilities

• Oversee daily workshop performance and team development.
• Ensure vehicles are returned safely and promptly.
• Uphold high technical and quality standards.

Skills

Technical Expertise

Customer Service Focus

Coaching

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: See below

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet of approximately 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles for maintenance and repair.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking your next career step, we want to hear from you!

As a Workshop Manager, you will support our customers in delivering their business promises by ensuring vehicles are returned safely and promptly. You will oversee daily workshop performance, develop a results-driven team of Vehicle Technicians and workshop staff, uphold high technical and quality standards, foster innovation, minimize vehicle downtime, and uphold our service commitments to customers.

About you

• You possess strong technical expertise with a solid background in automotive workshop management, earning respect for your knowledge and guidance.
• You have a practical business approach, understanding what makes a workshop efficient and how to maximize opportunities for outstanding results.
• You are a people person who cares about your team and recognizes that a tailored approach often yields the best high-performing team.
• You are a natural coach, passionate about sharing your knowledge and seeing colleagues succeed.
• You have a strong customer service focus, understanding the importance of resolving issues effectively.

Benefits include:

• Competitive bonus scheme
• Enhanced overtime pay at time and a half (subject to business needs)
• Starting with 24 days annual leave, increasing to 26 with service, plus options to buy or sell up to 5 days, public holidays, and an extra day off for your birthday
• Free life assurance (2x salary)
• Well-being services including Colleague Assistance Programme, Health Cash Plan, Dental, and Travel Insurance
• Exclusive vehicle-leasing schemes for colleagues
• Pension and Save-as-You-Earn share schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream app for financial control and benefits management

With over 60 branches nationwide, Northgate Vehicle Hire is the UK's leading provider of light commercial vehicle rental solutions, partnering with renowned organizations. Part of ZIGUP, a top provider of integrated mobility solutions, we offer unmatched support, development opportunities, and security. Join us to unlock your potential in a dynamic, industry-leading business surrounded by inspiring leaders.

We are agile. We are experts. We are imaginative. We are reliable.