Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

Northgate Vehicle Hire Limited is seeking a Workshop Manager to lead a dynamic team in Brent Cross. The role involves ensuring high standards in workshop performance and customer service while fostering team growth. With a competitive salary and extensive benefits, this position offers a chance to thrive in a supportive environment.

Benefits

Attractive bonus scheme

Enhanced overtime pay

24 days holiday, increasing with service

Free life assurance

Well-being services

Exclusive vehicle-leasing schemes

Pension and Save-as-You-Earn schemes

Retailer discounts via Benefits App

Wagestream App for flexible pay

Qualifications

• Experience in automotive workshop management.
• Ability to maximize workshop efficiency.
• People-oriented leadership style.

Responsibilities

• Support customers to deliver on business promises.
• Oversee workshop performance and team development.
• Drive innovation to minimize vehicle downtime.

Skills

Technical background

Leadership

Customer service

Coaching

Problem-solving

Job description

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Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: See below.

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists, operating across the UK, Ireland, and Spain, with workshops maintaining our fleet. We manage approximately 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles for repair and maintenance.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we want to hear from you!

As a Workshop Manager, your responsibilities include supporting our customers to deliver on their business promises, ensuring vehicles are returned safely and promptly, overseeing workshop performance, developing a results-driven team, and maintaining high technical and quality standards. You will also drive innovation and improvements to minimize vehicle downtime and uphold our service commitments.

About you

• You possess a strong technical background with automotive workshop management experience, earning the respect of your team through your expertise.
• You have a practical business approach, understanding how to maximize workshop efficiency and results.
• You are a people-oriented leader who recognizes that different team members require tailored management styles.
• You enjoy coaching and sharing knowledge, finding satisfaction in supporting colleagues’ growth.
• You are passionate about customer service and adept at resolving issues efficiently.

Alongside an excellent salary, Northgate Vehicle Hire offers numerous benefits, including:

• Attractive bonus scheme
• Enhanced overtime paid at time and a half (subject to business needs)
• Starting with 24 days of holiday, increasing to 26 days with service, plus options to buy or sell up to 5 days annually, plus public holidays and an extra day off for your birthday
• Free life assurance (2x your salary)
• Well-being services, including Colleague Assistance Programme, Health Cash Plan, Dental Plan, and Travel Insurance
• Exclusive vehicle-leasing schemes for colleagues
• Pension and Save-as-You-Earn schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream App for flexible pay and financial planning support

With over 60 branches nationwide, Northgate Vehicle Hire is the UK's premier provider of light commercial vehicle rental solutions, partnering with leading organizations. We are part of ZIGUP, a provider of integrated mobility solutions across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, supportive environment where you can thrive and advance your career.

We are agile. We are experts. We are innovative. We are dependable.