Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading vehicle rental specialist in the UK is seeking a Workshop Manager to oversee operations and lead a team of technicians. The role emphasizes technical expertise, customer service, and team development. Join a dynamic company with excellent benefits and career growth opportunities.

Benefits

Competitive Bonus Scheme

Enhanced Overtime Pay

24 Days Holiday

Free Life Assurance

Well-being Services

Vehicle Leasing Schemes

Pension Scheme

Retailer Discounts

Flexible Pay Access

Qualifications

• Experience in automotive workshop management.
• Strong customer service focus and issue resolution skills.

Responsibilities

• Oversee daily workshop operations and develop a team of Vehicle Technicians.
• Ensure vehicles are returned safely and promptly.

Skills

Technical Background

Customer Service Focus

Leadership

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: See below

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our own fleet, which includes approximately 49,000 vans and 19,000 cars, offering a diverse range of vehicles to work on.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we want to hear from you!

As a Workshop Manager, you will support our customers in delivering on their business promises by ensuring their vehicles are returned safely and promptly. You will oversee daily workshop operations, develop a results-driven team of Vehicle Technicians and workshop staff, uphold high technical and quality standards, foster innovation, minimize vehicle downtime, and uphold our service commitments.

About you

• You possess a strong technical background with experience in automotive workshop management, earning respect for your expertise and guidance.
• You have a practical business approach, understanding how to maximize workshop efficiency and capitalize on opportunities for outstanding results.
• You are a people-oriented leader who values tailored management approaches to build high-performing teams.
• You are a natural mentor, passionate about sharing knowledge and supporting colleagues' growth.
• You have a strong customer service focus, adept at resolving issues effectively to ensure customer satisfaction.

We offer an excellent basic salary along with many benefits, including:

• A competitive bonus scheme
• Enhanced overtime pay at time and a half
• Starting with 24 days holiday, increasing to 26 with service, plus options to buy or sell additional days, plus public holidays and an extra day for your birthday
• Free life assurance (2x salary)
• Well-being services, including assistance programs, health and dental plans, and travel insurance
• Exclusive vehicle leasing schemes for colleagues
• Pension and Save-As-You-Earn schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream app for flexible access to your pay and financial management tools

With over 60 branches nationwide, Northgate Vehicle Hire is the UK's premier provider of light commercial vehicle rental solutions, partnering with major organizations and leading the LCV sector. As part of ZIGUP, a provider of integrated mobility solutions supporting the UK, Ireland, and Spain, we offer unmatched support, development opportunities, and career security. Join us to unlock your potential in a dynamic industry, working alongside inspiring leaders and professionals.

We are agile. We are experts. We are imaginative. We are reliable.