Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading vehicle rental specialist is seeking a Workshop Manager to oversee workshop performance and develop a results-driven team. The ideal candidate will have a strong technical background, excellent customer service skills, and a passion for coaching. With competitive benefits and opportunities for growth, this role is perfect for those looking to advance their career in automotive management.

Benefits

Competitive bonus scheme

Enhanced overtime pay

24 days holiday, increasing with service

Free life assurance (2x salary)

Well-being services

Exclusive vehicle leasing schemes

Pension and share schemes

Retailer discounts via Benefits App

Flexible pay options via Wagestream App

Qualifications

• Experience in automotive workshop management.
• Strong business acumen for workshop efficiency.
• Ability to foster high performance in teams.

Responsibilities

• Oversee daily workshop performance and develop a team of Vehicle Technicians.
• Ensure vehicles are returned safely and promptly.
• Drive improvements to minimize vehicle downtime.

Skills

Technical background

Customer service focus

Leadership

Coaching

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: See below

Salary: £42,000 basic + Bonus + Company Car/Allowance

Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet, which includes circa 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles to work on.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking your next career step, we want to hear from you!

As a Workshop Manager, you will support our customers in delivering on their business promises, ensuring their vehicles are returned safely and promptly. You will oversee daily workshop performance, develop a results-driven team of Vehicle Technicians, uphold high technical and quality standards, and drive improvements to minimize vehicle downtime while delivering excellent customer service.

About you

• You possess a strong technical background with experience in automotive workshop management, earning the respect of your team through your expertise.
• You have a practical business approach, understanding what makes a workshop efficient and how to maximize results.
• You are a people-oriented leader who values individual team member needs and fosters high performance.
• You are a natural coach, passionate about sharing knowledge and supporting colleagues' growth.
• You have a strong customer service focus, adept at resolving issues effectively.

Benefits

• Competitive bonus scheme
• Enhanced overtime paid at time and a half (subject to business needs)
• Starting with 24 days holiday, increasing to 26 with service, plus buy/sell options for up to 5 extra days annually, plus public holidays and an additional day off for your birthday
• Free life assurance (2x salary)
• Well-being services including Colleague Assistance Programme, Health Cash Plan, Dental Plan, and Travel Insurance
• Exclusive vehicle leasing schemes for colleagues
• Pension and Save-as-you-Earn share schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream App for financial control, including flexible pay and discounts

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rental solutions, partnering with prominent organizations. Part of ZIGUP, a provider of integrated mobility solutions, we offer support, development opportunities, and long-term security to help you thrive in your career.

We are agile, experts, imaginative, and reliable.