Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

A leading vehicle rental company seeks an experienced Workshop Manager to oversee operations and lead a team of technicians. The role involves ensuring high standards of service and efficiency in a dynamic workshop environment. Join a company that values expertise and offers competitive benefits.

Benefits

Competitive bonus scheme

Overtime paid at time and a half

Holiday entitlement starting at 24 days

Free life assurance (2x salary)

Well-being services

Exclusive vehicle leasing schemes

Pension and Save-as-You-Earn schemes

Access to retailer discounts

Financial control through Wagestream app

Qualifications

• Strong background in automotive workshop management.
• Ability to foster a high-performing team environment.
• Adept at resolving customer issues effectively.

Responsibilities

• Oversee daily workshop operations and develop a results-driven team.
• Drive innovation to reduce vehicle downtime.
• Ensure vehicles are returned safely and promptly.

Skills

Technical Expertise

Leadership

Customer Service

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: Please inquire during the interview process.

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet of approximately 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles to work on.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we would love to hear from you!

As a Workshop Manager, you will support our customers in delivering on their promises by ensuring their vehicles are returned safely and promptly. You will oversee daily workshop operations, develop a results-driven team of Vehicle Technicians and workshop staff, uphold high technical and quality standards, drive innovation to reduce vehicle downtime, and uphold our service commitments.

About you

• You possess strong technical expertise with a solid background in automotive workshop management, earning the respect and reliance of your team.
• You have a practical business approach, understanding what makes a workshop efficient and profitable.
• You are a people-oriented leader who recognizes individual needs and fosters a high-performing team environment.
• You are a natural mentor, passionate about sharing knowledge and supporting colleagues' growth.
• You prioritize excellent customer service, adept at resolving issues effectively and efficiently.

Benefits include:

• Competitive bonus scheme
• Overtime paid at time and a half
• Holiday entitlement starting at 24 days, increasing with service, plus options to buy or sell additional days
• Public holidays and an extra day off for your birthday
• Free life assurance (2x salary)
• Well-being services including assistance programs, health plans, dental, and travel insurance
• Exclusive vehicle leasing schemes for colleagues
• Pension and Save-as-You-Earn schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Financial control through Wagestream app, including early pay options and financial coaching

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rental solutions, partnering with major organizations and supporting customers across the UK, Ireland, and Spain. We are part of ZIGUP, a global leader in mobility solutions, offering growth, security, and development opportunities in a dynamic industry.

Join us to unlock your potential and thrive in your career with a company that values agility, expertise, imagination, and reliability.