Workshop Manager

TN United Kingdom; Dunstable; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a rapidly growing company as a workshop team leader, where you will drive customer satisfaction and lead a collaborative team in delivering quality repairs. This role offers an exciting opportunity to shape the future of a leading body repair group in the UK, with strong emphasis on technical skills and teamwork.

Benefits

Group income protection with 24/7 access to a GP

Excellent benefits and rewards packages

Competitive employer-matched pension contributions

Discounts on Aviva products and services

Savings and benefits schemes

Discounts for electric vehicle purchases

Flexible locations, hours, and working patterns

Qualifications

• Experience in team leadership and collaboration across management levels.
• Strong technical knowledge of repair methodologies.
• Experience in the motor repair industry.

Responsibilities

• Lead the workshop team to ensure quality repairs.
• Foster a collaborative environment focused on customer satisfaction.
• Identify opportunities for process enhancements.

Skills

Technical competence

Team leadership

Collaboration

Customer satisfaction focus

Job description

Are you seeking a position where you can make a difference, continuously learn new skills, and work at the forefront of technology as part of the Aviva family?

Responsibilities

The Role:

Responsible for leading the workshop team, fostering a collaborative environment focused on customer satisfaction. Lead the team in delivering quality repairs with a "right first time" approach. Identify opportunities for customer satisfaction improvements and process enhancements, promoting a culture where everyone is accountable for the customer experience and works together to meet customer expectations.

Qualifications

Desirable qualifications and experience:

• Demonstrated technical competence with practical support skills.
• Experience in team leadership and collaboration across management levels.
• Experience in the motor repair industry.
• Strong technical knowledge of repair methodologies.

Who are Solus and what can they do for you?

Solus is one of the largest body repair groups in the UK, with over 900 experts across 25 locations, having repaired over 700,000 vehicles in the past 15 years.

• Group income protection with 24/7 access to a GP and medical advice for you and your family.
• Excellent benefits and rewards packages.
• Competitive employer-matched pension contributions.
• Discounts on Aviva products and services.
• Savings and benefits schemes.
• Discounts and schemes for electric vehicle purchases for all employees.
• Manufacturer approvals from Jaguar, Land Rover, Mercedes-Benz, BMW, Mini, and Volkswagen.
• Recognition for industry awards, customer service, apprenticeships, and IT systems.
• Partnerships with Thatcham for top products and training in the UK.
• Flexible locations, hours, and working patterns to suit our customers and staff.
• We interview every disabled applicant who meets the minimum criteria.

We value applications from individuals of diverse backgrounds and experiences. We aim to support your growth and success within our expanding business.

This is an exciting opportunity to join a rapidly growing company and shape its future.

What next?

Please apply online. Our recruitment team will contact you within 7 days.