Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

A leading vehicle rental specialist in the UK seeks an experienced Workshop Manager to oversee operations, develop a results-oriented team, and ensure high standards of service. The role offers a competitive salary, various benefits, and opportunities for personal growth in a dynamic environment.

Benefits

Performance-based bonus scheme

Overtime paid at time and a half

24 days holiday, increasing to 26

Free life assurance (2x salary)

Well-being services

Exclusive vehicle leasing schemes

Pension and save-as-you-earn schemes

Access to retail discounts

Financial wellbeing support

Qualifications

• Strong technical background with proven workshop management experience.
• People-oriented leader valuing personalized team development.
• Passionate about customer service and resolving issues effectively.

Responsibilities

• Oversee daily workshop operations and develop a results-oriented team.
• Drive innovation to reduce vehicle downtime and uphold service commitments.
• Support customers by ensuring vehicles are safely returned to the road.

Skills

Leadership

Customer Service

Workshop Management

Technical Expertise

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: Various benefits included

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists, operating across the UK, Ireland, and Spain, maintaining and repairing our own fleet of circa 49,000 Vans and 19,000 Cars.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking your next career step, we want to hear from you!

As a Workshop Manager, you will support our customers in delivering on their promises by ensuring their vehicles are safely and promptly returned to the road. You will oversee daily workshop operations, develop a results-oriented team that adheres to high technical and quality standards, drive innovation to reduce vehicle downtime, and uphold our service commitments.

About you

• You possess a strong technical background with proven workshop management experience, earning the respect of your team through your expertise.
• You have a practical business approach, understanding how to maximize workshop efficiencies and opportunities for outstanding results.
• You are a people-oriented leader who values personalized team development.
• You enjoy coaching and sharing knowledge, finding satisfaction in colleagues' success.
• You are passionate about customer service, capable of resolving issues effectively.

We offer an attractive salary along with numerous benefits, including:

• Performance-based bonus scheme
• Overtime paid at time and a half
• Starting with 24 days of holiday, increasing to 26 with service, plus options to buy or sell additional days, plus public holidays and birthday leave
• Free life assurance (2x salary)
• Well-being services, including assistance programs and health plans
• Exclusive vehicle leasing schemes
• Pension and save-as-you-earn schemes
• Access to retail discounts via our Benefits App
• Financial wellbeing support through Wagestream App

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rentals, part of the larger ZIGUP group, supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, supportive environment where you can thrive.

We are agile. We are experts. We are imaginative. We are reliable.