Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

A leading vehicle rental company in the UK is seeking a Workshop Manager to oversee workshop performance, develop a results-oriented team, and ensure customer satisfaction. The ideal candidate will have a strong automotive management background and a customer service focus. Join a dynamic environment with various benefits and opportunities for growth.

Benefits

Competitive bonus scheme

Enhanced overtime paid at time and a half

Starting holiday entitlement of 24 days

Free life assurance

Well-being services

Exclusive vehicle-leasing schemes

Pension and Save-as-You-Earn schemes

Retailer discounts and cashback deals

Wagestream app for financial control

Qualifications

• Strong automotive workshop management background.
• Practical business approach for workshop efficiency.
• Natural coach with a focus on team growth.

Responsibilities

• Oversee daily workshop performance and team development.
• Drive innovation to minimize vehicle downtime.
• Ensure vehicles are returned safely and promptly.

Skills

Automotive Workshop Management

Customer Service

Coaching

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: Various benefits included

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet, which includes approximately 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles to work on.

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we want to hear from you!

As a Workshop Manager, you will support our customers in delivering on their business promises by ensuring their vehicles are returned safely and promptly. Your responsibilities include overseeing daily workshop performance, developing a results-oriented team that adheres to high technical and quality standards, driving innovation to minimize vehicle downtime, and fulfilling our service commitments to customers.

About you

• You have a strong automotive workshop management background and are a technical expert valued by your team for your knowledge and guidance.
• You possess a practical business approach, understanding what makes a workshop efficient and how to maximize results.
• You are a people person who cares about your team and recognizes that different approaches are needed for high performance.
• You are a natural coach, passionate about sharing your knowledge and supporting colleagues' growth.
• You have a strong customer service focus and know how to resolve issues effectively.

Additional benefits include:

• Competitive bonus scheme
• Enhanced overtime paid at time and a half
• Starting holiday entitlement of 24 days, increasing to 26 with service, plus buy/sell options for up to 5 days, public holidays, and an extra day for your birthday
• Free life assurance (2x salary)
• Well-being services, including assistance programs, health cash plans, dental, and travel insurance
• Exclusive vehicle-leasing schemes for colleagues
• Pension and Save-as-You-Earn schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream app for financial control over your pay, savings, and discounts

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rental solutions, partnering with prominent organizations across the UK. We are part of ZIGUP, a major provider of integrated mobility solutions supporting customers in the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, supportive environment where you can thrive in your career.

We are: agile, experts, imaginative, reliable.