Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

Join a leading vehicle rental specialist as a Workshop Manager in Brent Cross. You will oversee workshop operations, ensuring high technical standards and customer satisfaction. With a competitive salary and numerous benefits, this role offers a chance to thrive in a dynamic environment.

Benefits

Attractive bonus scheme

Enhanced overtime pay

24 days holiday, increasing to 26

Free life assurance

Well-being services

Exclusive vehicle leasing schemes

Pension and save-as-you-earn schemes

Retailer discounts via Benefits App

Wagestream app for financial control

Qualifications

• Proven experience in workshop management or related roles.
• Strong understanding of workshop efficiency and performance maximization.

Responsibilities

• Oversee daily workshop performance and develop a team of Vehicle Technicians.
• Ensure vehicles are repaired safely and efficiently while delivering excellent customer service.

Skills

Technical Expertise

Customer Service Focus

Coaching

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: Please inquire for details.

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5

We are the UK's leading vehicle rental specialists, operating across the UK, Ireland, and Spain, with workshops maintaining our fleet, which includes circa 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles to work on.

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking your next career step, we would love to hear from you!

As a Workshop Manager, your responsibilities include supporting our customers to deliver on their promises by ensuring their vehicles are repaired safely and efficiently. You will oversee daily workshop performance, develop a results-driven team of Vehicle Technicians, uphold high technical and quality standards, drive innovation, and minimize vehicle downtime, all while delivering excellent customer service.

About you

• You possess strong technical expertise with a solid background in automotive workshop management, earning respect for your knowledge and guidance.
• You have a practical business approach, understanding what makes a workshop efficient and how to maximize opportunities for outstanding results.
• You are a people person who cares about your team and recognizes that a tailored approach is best for high performance.
• You are a natural coach, passionate about sharing your knowledge and seeing colleagues succeed.
• You have a strong customer service focus, adept at resolving issues effectively.

We offer an excellent basic salary complemented by numerous benefits, including:

• Attractive bonus scheme
• Enhanced overtime paid at time and a half (subject to business needs)
• Starting with 24 days holiday, increasing to 26 with service, plus options to buy or sell up to 5 days annually, plus public holidays and an extra day off for your birthday
• Free life assurance (2x salary)
• Well-being services, including assistance programs, health and dental plans, and travel insurance
• Exclusive vehicle leasing schemes for colleagues
• Pension and save-as-you-earn schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream app for financial control over your pay, savings, discounts, and access to financial coaching

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rental solutions, partnering with major organizations and supporting the UK’s LCV sector. We are part of ZIGUP, a provider of integrated mobility solutions supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, supportive environment where you can thrive and grow your career.

We are agile. We are experts. We are imaginative. We are reliable.