Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

An established industry player is seeking a Workshop Manager to lead a dynamic team in a thriving automotive workshop. This role offers the chance to oversee daily operations, develop staff, and ensure high-quality service delivery. With a strong focus on customer satisfaction and team development, you'll play a vital role in maintaining the efficiency of a diverse fleet. Join a company that values your expertise and provides opportunities for career progression, competitive benefits, and a vibrant work environment. Unlock your potential in a leading business that champions innovation and excellence.

Benefits

Competitive bonus scheme

Overtime paid at time and a half

24 days' holiday, increasing with service

Free life assurance (2x salary)

Well-being services

Exclusive vehicle-leasing schemes

Pension and Save-as-you-Earn share scheme

Access to retailer discounts

Wagestream App for financial control

Qualifications

• Strong technical expertise in automotive workshop management.
• Ability to develop and lead a results-oriented team.

Responsibilities

• Oversee daily workshop performance and ensure timely vehicle returns.
• Drive innovation to reduce vehicle downtime and enhance customer service.

Skills

Automotive Workshop Management

Customer Service

Team Development

Technical Expertise

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: Details available upon request.

Salary: £42,000 basic + Bonus + Company Car/Allowance

Weekly Hours: 42.5

We are the UK's leading vehicle rental specialists, operating across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet, which includes approximately 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles for repair and maintenance.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking career progression, we want to hear from you!

As a Workshop Manager, your responsibilities include supporting our customers to deliver on their promises by ensuring their vehicles are returned safely and promptly. You will oversee daily workshop performance, develop a results-oriented team of Vehicle Technicians and workshop staff, uphold high technical and quality standards, drive innovation to reduce vehicle downtime, and ensure excellent customer service.

About you

• You possess strong technical expertise with a solid background in automotive workshop management, earning respect for your knowledge and guidance.
• You have a practical business approach, understanding what makes a workshop efficient and profitable.
• You are a people person who values team development and adapts your leadership style to individual team members.
• You are a natural coach, passionate about sharing knowledge and supporting colleagues' growth.
• You have a strong customer service focus, capable of resolving issues effectively and maintaining excellent relationships with customers and suppliers.

Benefits

• Competitive bonus scheme
• Overtime paid at time and a half (subject to business needs)
• Starting with 24 days' holiday, increasing to 26 with service, plus options to buy or sell up to 5 days annually, plus public holidays and a birthday day off
• Free life assurance (2x salary)
• Well-being services including Colleague Assistance Programme, Health Cash Plan, Dental Plan, and Travel Insurance
• Exclusive vehicle-leasing schemes for colleagues
• Pension and Save-as-you-Earn share scheme
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream App for financial control over your pay, savings, and discounts

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rental solutions, partnering with major organizations and supporting customers across the UK, Ireland, and Spain. Part of ZIGUP, we support integrated mobility solutions and offer long-term security, development opportunities, and a vibrant work environment.

Join us to unlock your potential and thrive in an industry-leading business.