Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

An established industry player is seeking a dynamic Workshop Manager to lead their team in delivering exceptional vehicle maintenance services. This role is crucial in ensuring customer satisfaction by managing workshop performance and driving innovation to minimize downtime. With a focus on technical excellence and team development, you will play a pivotal role in shaping the future of vehicle rental services. Join a forward-thinking company that values expertise and offers a competitive benefits package, including a generous holiday allowance and well-being services. If you are passionate about automotive excellence and team leadership, this opportunity is perfect for you.

Benefits

Competitive bonus scheme

Enhanced overtime pay

24 days holiday, increasing to 26

Free life assurance

Well-being services

Exclusive vehicle leasing schemes

Pension schemes

Retailer discounts

Wagestream App for pay control

Qualifications

• Proven experience in workshop management with a focus on efficiency.
• Strong customer service skills and ability to resolve issues effectively.

Responsibilities

• Ensure vehicles are returned safely and promptly to customers.
• Develop a results-focused team that meets high technical standards.

Skills

Automotive Workshop Management

Customer Service

Team Leadership

Technical Knowledge

Job description

We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess all the necessary skills to help us meet future business challenges.

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Workshop Manager

Reference: MAY20257876

Expiry date: 2025-06-03 12:28:00.000

Location: Brent Cross

Benefits: See below

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our own fleet, which includes approximately 49,000 Vans and 19,000 Cars, offering a wide variety of vehicles to work on.

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we would love to hear from you!

As a Workshop Manager, you will support our customers in delivering on their business promises. Your goal is to ensure their vehicles are returned safely and promptly. You will be responsible for the daily performance of the workshop, developing a results-focused team that meets high technical and quality standards, driving innovation to reduce vehicle downtime, and delivering excellent customer service.

About you

• You are a technical expert with a solid automotive workshop management background, valued for your technical knowledge, input, and guidance.
• You have a practical business approach, understanding what makes a workshop efficient and how to maximize opportunities for outstanding results.
• You are a people person who cares about your team and recognizes that personalized management approaches lead to high performance.
• You are a natural coach, passionate about sharing knowledge and supporting colleagues' growth.
• You have a strong customer service focus, understanding client needs and resolving issues effectively.

Benefits include:

• Competitive bonus scheme
• Enhanced overtime paid at time and a half
• Starting with 24 days holiday, increasing to 26 with service, plus the option to buy or sell up to 5 additional days, plus public holidays and a day off for your birthday
• Free life assurance (2x salary)
• Well-being services including assistance programs, health and dental plans, and travel insurance
• Exclusive vehicle leasing schemes for colleagues
• Pension and save-as-you-earn schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream App for pay control, savings, discounts, and financial coaching

With over 60 branches nationwide, Northgate Vehicle Hire is the UK's leading provider of light commercial vehicle rental solutions, partnering with major organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Join us for opportunities, development, and security in a thriving industry.

We are agile. We are experts. We are imaginative. We are reliable.