Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

An established industry player seeks a Workshop Manager to lead a dynamic team in delivering exceptional vehicle maintenance services. This role involves overseeing workshop performance, fostering a results-driven environment, and ensuring customer satisfaction through timely vehicle returns. Join a supportive company that values innovation and employee development, offering competitive benefits and opportunities for growth. If you have a passion for automotive excellence and team leadership, this is the perfect opportunity to advance your career.

Benefits

Competitive bonus scheme

Enhanced overtime pay

24 days holiday increasing with service

Free life assurance

Well-being services

Exclusive vehicle-leasing schemes

Pension schemes

Retailer discounts

Wagestream app for financial control

Qualifications

• Strong technical expertise in automotive workshop management.
• Practical, business-oriented approach to workshop efficiency.

Responsibilities

• Oversee daily workshop performance and develop a results-driven team.
• Ensure vehicles are returned safely and promptly to customers.

Skills

Automotive Workshop Management

Customer Service

Team Leadership

Technical Expertise

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: See below

Salary: £42,000 basic + Bonus + Company Car/Allowance

Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists, operating across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet of circa 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles to work on.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we want to hear from you!

As a Workshop Manager, you will support our customers in delivering on their business promises by ensuring their vehicles are returned safely and promptly. You will oversee daily workshop performance, develop a results-driven team of Vehicle Technicians and workshop staff, uphold high technical and quality standards, drive innovation to reduce vehicle downtime, and fulfill our service commitments to customers.

About you

• You possess strong technical expertise with a solid background in automotive workshop management, earning the respect of your team through your knowledge and guidance.
• You have a practical, business-oriented approach, understanding what makes a workshop efficient and how to maximize results.
• You are a people person who cares about your team and recognizes that tailored management approaches foster high performance.
• You are a natural coach, passionate about sharing your knowledge and seeing colleagues succeed.
• You have a strong customer service focus, knowing how to address and resolve issues effectively.

Benefits include:

• Competitive bonus scheme
• Enhanced overtime paid at time and a half (subject to business needs)
• Starting with 24 days' holiday, increasing to 26 with service, plus options to buy or sell up to 5 days annually, plus public holidays and an extra day off for your birthday
• Free life assurance (2x your salary)
• Well-being services including Colleague Assistance Programme, Health Cash Plan, Dental Plan, and Travel Insurance
• Exclusive vehicle-leasing schemes for colleagues
• Pension and Save-as-You-Earn schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream app for financial control, including early pay, savings, discounts, and financial coaching

With over 60 branches nationwide, Northgate Vehicle Hire is the UK's premier provider of light commercial vehicle rental solutions, partnering with leading organizations. We are part of ZIGUP, a top provider of integrated mobility solutions supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a dynamic, supportive environment where you can thrive in your career.