Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

Join a dynamic and innovative company as a Workshop Manager, where your expertise will drive efficiency and customer satisfaction. In this role, you will lead a talented team, ensuring high technical standards and quality service in our busy workshop. With a strong focus on team development and customer service, you'll play a crucial role in minimizing vehicle downtime and enhancing overall performance. Enjoy a competitive salary and a range of attractive benefits, including a bonus scheme and generous holiday options. This is an exciting opportunity to advance your career in a leading vehicle rental company, committed to excellence and employee growth.

Benefits

Competitive bonus scheme

Enhanced overtime pay

24 days holiday, increasing with service

Free life assurance

Well-being services

Exclusive vehicle-leasing schemes

Pension and Save-as-you-Earn schemes

Benefits App with discounts

Wagestream App for financial control

Qualifications

• Proven experience as a Workshop Manager or similar role.
• Strong technical knowledge in automotive services and repairs.

Responsibilities

• Oversee daily performance of the workshop and team.
• Ensure timely vehicle returns and high service standards.

Skills

Automotive Workshop Management

Customer Service

Team Leadership

Technical Knowledge

Job description

We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess all the potential and skills necessary to help us meet future business challenges.

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Workshop Manager

Reference: MAY20257876

Expiry date: 2025-06-03 12:28:00.000

Location: Brent Cross

Benefits: See below

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists, operating across the UK, Ireland, and Spain, maintaining and repairing our own fleet. We manage approximately 49,000 Vans and 19,000 Cars, offering a variety of vehicles for our workshop team to work on.

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we would love to hear from you!

As a Workshop Manager, you will support our customers in delivering on their business promises by ensuring their vehicles are returned safely and promptly. You will be responsible for the daily performance of the workshop, developing a results-focused team that meets high technical and quality standards, drives innovation, minimizes vehicle downtime, and upholds our service commitments.

About you

• You are a technical expert with a solid automotive workshop management background, valued for your technical knowledge, input, and guidance.
• You have a pragmatic business approach, understanding what makes a workshop efficient and how to maximize results.
• You are a people person who cares about your team and recognizes that personalized management fosters high performance.
• You are a natural coach, passionate about sharing your knowledge and supporting colleagues’ growth.
• You have a strong customer service focus, understanding customer and supplier needs and resolving issues effectively.

Benefits include:

• Competitive bonus scheme
• Enhanced overtime paid at time and a half
• Starting with 24 days holiday, increasing to 26 with service, plus options to buy or sell up to 5 days, plus public holidays and a birthday day off
• Free life assurance (2x salary)
• Well-being services (Colleague Assistance Programme, Health Cash Plan, Dental, Travel Insurance)
• Exclusive vehicle-leasing schemes
• Pension and Save-as-you-Earn schemes
• Benefits App with retailer discounts and cashback deals
• Wagestream App for financial control and benefits management

With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s leading provider of light commercial vehicle rental solutions, partnering with major organizations. As part of ZIGUP, a provider of integrated mobility solutions across the UK, Ireland, and Spain, we offer support, development opportunities, and long-term security. Join us to unlock your potential in a dynamic, industry-leading environment surrounded by inspiring leaders and colleagues.

We are agile. We are experts. We are imaginative. We are reliable.