Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

Join a leading vehicle rental specialist as a Workshop Manager, where you will oversee workshop performance and ensure excellent customer service. This role offers a competitive salary and a range of benefits, including bonuses and a company car. You will lead a dedicated team, fostering a culture of innovation and efficiency while maintaining high technical standards. With opportunities for personal development and a supportive work environment, this position is perfect for those looking to advance their careers in a dynamic industry.

Benefits

Bonuses

Enhanced overtime paid at time and a half

24 days holiday, increasing to 26 with service

Public holidays and an extra day off for your birthday

Free life assurance (2x salary)

Well-being services

Exclusive vehicle leasing schemes

Pension and share schemes

Access to retailer discounts

Wagestream App for financial control

Qualifications

• Strong background in automotive workshop management.
• Experience in maximizing workshop efficiencies.

Responsibilities

• Oversee daily workshop performance and ensure timely vehicle returns.
• Develop a results-driven team adhering to high standards.

Skills

Automotive Workshop Management

Team Leadership

Customer Service

Technical Expertise

Business Efficiency

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: To be discussed

Salary: £42,000 basic + Bonus + Company Car/Allowance

Weekly Hours: 42.5

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet of approximately 49,000 Vans and 19,000 Cars, offering a diverse range of vehicles to work on.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we would love to hear from you!

As a Workshop Manager, your responsibilities will include supporting our customers to deliver on their promises by ensuring vehicles are returned safely and promptly. You will oversee daily workshop performance, develop a results-driven team that adheres to high technical and quality standards, and drive innovation to minimize vehicle downtime while maintaining excellent customer service.

About you:

• You possess strong technical expertise with a solid background in automotive workshop management, earning the respect of your team through your knowledge and guidance.
• You have a practical business approach, understanding how to maximize workshop efficiencies and opportunities for outstanding results.
• You are a people-oriented leader who values tailored approaches to team management.
• You enjoy coaching and mentoring colleagues, deriving satisfaction from their success.
• You are passionate about customer service and adept at resolving issues efficiently.

We offer an attractive basic salary complemented by a range of benefits, including:

• Bonuses
• Enhanced overtime paid at time and a half
• Starting with 24 days holiday, increasing to 26 with service, plus options to buy or sell additional days
• Public holidays and an extra day off for your birthday
• Free life assurance (2x salary)
• Well-being services, including assistance programs, health plans, dental, and travel insurance
• Exclusive vehicle leasing schemes
• Pension and share schemes
• Access to retailer discounts and cashback via our Benefits App
• Wagestream App for financial control and benefits management

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rentals, supporting major organizations and leading in the LCV sector. Part of ZIGUP, we offer extensive support, development opportunities, and security, fostering a thriving career environment.

Join us to be part of an agile, expert, and innovative team committed to excellence.