Workshop Manager

None; Chelmsford; On-site; GBP 47,000 - 60,000; Full time

Job summary

An established industry player is seeking a Workshop Manager to lead their Fleet operations in Chelmsford. This is a pivotal role where you'll drive performance improvements and ensure compliance with safety standards while managing a dedicated team. With a focus on delivering cultural change and achieving key performance targets, you'll be instrumental in the journey towards an all-electric delivery fleet by 2035. Join a forward-thinking company that values trust, diversity, and employee wellbeing, offering generous benefits and support for professional growth.

Benefits

Annual bonus potential

Company pension scheme

Generous annual leave

Enhanced maternity/paternity leave

Employee discounts

Supportive sick pay

Wellbeing services available 24/7

Qualifications

• Fully qualified in vehicle maintenance & repair at advanced level.
• Established team leader with industry knowledge.

Responsibilities

• Ensure compliance with legal and safety policies.
• Optimize efficiency of Fleet Workshops.
• Manage and support Continuous Improvement activities.

Skills

Team Leadership

Stakeholder Management

Performance Management

Fleet Operations

Education

IMI Level 3 in Vehicle Maintenance & Repair

Job description

Job reference 324547
Workshop Manager
From £47,529, Annual bonus potential, Company pension scheme with highly competitive contribution rates, Generous annual leave offering of 25 days, plus bank holidays, increasing with years of service
Permanent, Full time
F&MS SC Chelmsford

Royal Mail is currently looking to add an experienced Workshop Manager to its Chelmsford site. As the Workshop Manager, you will play a pivotal role in delivering cultural change. You will be accountable for the performance of your Workshop(s) in your area, with specific accountability for delivering performance against all key Maintenance scorecard indicators, including Safety, Legal, Cost, People, and Stakeholder performance measures.

This is a fantastic time to join the Royal Mail Fleet team as we progress on our journey towards net zero, targeting an all-electric delivery fleet by 2035. This is a significant undertaking involving over 50,000 vehicles and trailer assets, including buying and selling vehicles, providing maintenance and accident repairs, and managing fuel and supplier contracts. Exciting roles are available for anyone wishing to pursue a career involving vehicle asset management.

About the Role

You will be critical in ensuring the delivery of Fleet performance and meeting the requirements of the Operator in the most efficient and cost-effective way.

You will also:

• Be accountable for compliance with legal and RM safety policies, meeting safety targets, delivering maintenance services, and optimizing cost performance and forecasting through resource planning and booking tools.
• Be responsible for optimizing the efficiency of Fleet Workshops to meet industry standard performance levels and for deploying all changes related to Fleet Workshops.
• Ensure effective engagement, communication, and coaching to support and develop the Fleet Workshop team.
• Be accountable for achieving all agreed targets, including internal Customer targets with SLAs, through effective performance management techniques.
• Actively deploy, manage, and support the maintenance of ISO 9001 quality standards within Fleet Workshops and support Continuous Improvement activities.
• Manage the local IR interface, working collaboratively with union colleagues to deliver change.

You will also be responsible for any mobile sites and sub-locations under the control of the Workshop and/or Cluster.

About You

For this role, you need to be fully qualified at least to advanced level (IMI Level 3) in Light or Heavy vehicle maintenance & repair or an equivalent qualification. You should be an established team leader with relevant industry knowledge and experience of dispersed maintenance operations.

You should also be able to:

• Manage and build relations with stakeholders effectively.
• Influence and deliver results through people.
• Manage and build relations with Trade Union partners.
• Lead, develop, and coach to drive performance improvement.
• Be flexible to ensure effective cover across multiple shift operations, with potential travel to other sites within your area of responsibility.

Extra Benefits

•Family friendly support - enhanced maternity pay, paternity leave, adoption leave, and shared parental leave
•Discounts and offers - over 800 offers to help you save on groceries, days out, holidays, and household bills*
•Supportive and generous company sick pay
•Your Wellbeing - access to services and tools supporting physical and mental health, financial, and social wellbeing, available 24/7 for you and your family. Free for everyone.*
*Available only to permanent employees

Next Steps

The next stage involves a face-to-face interview with competency-based and role-specific questions, along with a presentation and scenario exercise.

Trust is the foundation of everything we do at Royal Mail. We want to be transparent about the qualities we seek and build trust from the start. We will provide interview questions in advance to help you prepare and showcase your best examples. We value both trust and our people.

We understand that not every candidate will meet all criteria. If your experience is slightly different but you believe you have relevant skills, we welcome your application.

Royal Mail is proud of our diverse employee networks and committed to inclusion. We support adjustments during the application and hiring process—please share your needs within your application.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We encourage applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

For more about Royal Mail Group and our values, visit: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 18th May. The advert may close early if sufficient applications are received.

#LI-POST #RMG #LIMRT