Workshop Controller: Lead Technicians & Customer Experience

Perrys; Birdholme; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

Life assurance

30 days holiday (incl. bank holidays)

Company discounts on cars and afters.

Wellbeing support

Sales Development Programme

Perrys Extra Perks

Job summary

Perrys is recruiting a Workshop Controller to be the key contact for our technicians within the aftersales function. You will support the team, drive profitability, and ensure an exceptional customer experience across our dealerships.

Experience in the motor industry is not required as full training and development support will be provided. A positive attitude, strong communication, and a full UK driving licence are essential, with Saturdays on a rota.

Qualifications

• Good communication, self-motivation and a positive attitude.
• Numerate and well organised to manage workshop activity.
• Care passionately and commit to doing the right thing for customers.

Responsibilities

• Be the key point of contact for technicians within the aftersales function.
• Support the workshop team to improve profitability and customer experience.
• Ensure smooth customer service across Perrys dealerships.

Skills

Good communication

Self-motivation

Numerate

Organised

Customer focus

Job description

Perrys is recruiting a Workshop Controller to be the key contact for our technicians within the aftersales function. You will support the team, drive profitability, and ensure an exceptional customer experience across our dealerships.

Experience in the motor industry is not required as full training and development support will be provided. A positive attitude, strong communication, and a full UK driving licence are essential, with Saturdays on a rota.