Workshop Controller – Lead Team & Service Flow

Johnsons-Cars; Stafford; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Basic salary up to £30,750

OTE £40,000

31 days holiday

Birthday off

Pension scheme

Staff discounts on vehicles, servicing

Dentist on Demand

Industry-leading training

Career progression opportunities

Job summary

Johnsons Cars is seeking an experienced Workshop Controller for our Volkswagen dealership in Stafford. The role involves allocating work to technicians, coordinating with Service Advisors, and ensuring productivity and quality.

We offer a competitive base salary up to £30,750 with a £40,000 OTE, 31 days holiday (rising to 33 with service), a pension, staff discounts, and strong career progression opportunities.

Qualifications

• Experience in automotive workshop environments.
• Experience as Workshop Controller or Senior Technician.
• Excellent communication and leadership skills.

Responsibilities

• Allocate work to Technicians, ensuring efficiency and quality.
• Liaise with Service Advisors to manage workflow and inform customers of delays.
• Monitor productivity to ensure timely completion of all jobs.
• Identify and resolve workshop issues promptly, keeping the team and customers updated.
• Support the workshop team to maintain high standards of work.

Skills

Organisational skills

Strong communication

Proactive leadership

Job description

Johnsons Cars is seeking an experienced Workshop Controller for our Volkswagen dealership in Stafford. The role involves allocating work to technicians, coordinating with Service Advisors, and ensuring productivity and quality.

We offer a competitive base salary up to £30,750 with a £40,000 OTE, 31 days holiday (rising to 33 with service), a pension, staff discounts, and strong career progression opportunities.