Workshop Controller: Lead Daily Workshop Ops & KPIs

Jago Consultants; Guildford; In loco; GBP 36.000 - 40.000; Tempo pieno

Descrizione del lavoro

Jago Consultants in Guildford area is seeking a Workshop Controller to oversee daily workshop operations, issuing work to technicians and coordinating tools and resources.

You will manage health and safety, ensure processes meet guidelines, and support the sales prep workload while maintaining KPI performance.

Applicants should have previous main dealership experience, hold a valid driving licence, and be IT literate with strong administrative and numerical skills.

Competenze

• Previous experience as a Master Technician, Workshop Controller or a Service Manager in a main dealership.
• Strong understanding of workshop processes and team leadership.
• Full driving licence; any endorsements to be notified.
• IT-literate with attention to KPI accuracy.
• Excellent numerical and administrative skills.

Mansioni

• Issue work to technicians based on loading and customer commitments.
• Ensure workshop processes comply with retail, internal and warranty procedures.
• Issue and progress sales department prep work efficiently.
• Provide progress updates and flag concerns to protect customer satisfaction.
• Maintain Health & Safety compliance and procedures.

Conoscenze

Workshop management

Work allocation

Health & safety

IT literacy

Numerical skills

Administrative skills

Driving licence

Descrizione del lavoro

Jago Consultants in Guildford area is seeking a Workshop Controller to oversee daily workshop operations, issuing work to technicians and coordinating tools and resources.

You will manage health and safety, ensure processes meet guidelines, and support the sales prep workload while maintaining KPI performance.

Applicants should have previous main dealership experience, hold a valid driving licence, and be IT literate with strong administrative and numerical skills.