Workshop Controller: Lead a High-Performance Service Workshop

Jago Consultants; Camberley; On-site; GBP 32,000 - 44,000; Full time

Job summary

Jago Consultants are seeking a Workshop Controller for a prestigious main dealer in the Hindhead area. You will manage a busy workshop, issue work to technicians, oversee tooling, equipment and Health & Safety, and drive daily operational efficiency.

The role offers a basic salary of £32,000 with OTE £44,000 plus, a 45-hour week from Monday to Friday, and opportunities to lead a skilled team while ensuring KPI targets are met and standards upheld.

Qualifications

• Previous experience as a Master Technician, Workshop Controller or a Service Manager in a main dealership.
• To be confident, with a strong understanding of workshop processes and how to get the best from a team.
• Full driving licence. Any endorsements must be notified
• IT literate.
• Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s

Responsibilities

• You will have a busy and thriving workshop to manage on a daily basis. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.
• To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
• Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
• To ensure all work is issued in the most efficient manner
• To oversee issuing and progressing of Sales Department preparation work
• Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
• A comprehensive and thorough understanding of Health and Safety Legislation.

Skills

IT literacy

Numerical & admin skills

Workshop processes

Team leadership

Full driving licence

Job description

Jago Consultants are seeking a Workshop Controller for a prestigious main dealer in the Hindhead area. You will manage a busy workshop, issue work to technicians, oversee tooling, equipment and Health & Safety, and drive daily operational efficiency.

The role offers a basic salary of £32,000 with OTE £44,000 plus, a 45-hour week from Monday to Friday, and opportunities to lead a skilled team while ensuring KPI targets are met and standards upheld.