Workshop Controller

Richard Abson Group; Birmingham; On-site; GBP 35,000 - 44,000; Full time

Job summary

An established industry player is seeking a skilled Workshop Controller to lead a team of Technicians in a busy Birmingham dealership. In this role, you will manage daily operations, ensuring that all servicing work is performed accurately and timely, while maintaining high customer satisfaction. You will collaborate closely with Service Advisors to optimize workshop efficiency and performance. Enjoy a work-life balance with no weekend commitments and a competitive salary package. If you thrive in a dynamic environment and are passionate about the automotive industry, this opportunity is perfect for you.

Qualifications

• Proven experience as a Workshop Controller in a car dealership.
• Strong technical knowledge of automotive servicing and repairs.

Responsibilities

• Oversee daily workloads for 12 Technicians and support Service Advisors.
• Ensure customer satisfaction and service standards are met.

Skills

Management Skills

Technical Knowledge

Customer Service

Education

Experience in Automotive Industry

Job description

Role: Workshop Controller
Location: Birmingham
Salary: £35,000 OTE £44,000

Richard Abson Group are currently assisting a main car dealership based in Birmingham in finding them an experienced Workshop Controller.

Your role as Workshop Controller will be to oversee and manage the daily workloads for 12 Technicians, support the 4 Service Advisors to manage expectations, and maximise the efficiency and performance of the workshop. You'll be making sure all servicing work is carried out accurately, competently and on time, with customer satisfaction in mind. This includes accurately recording Technician time, writing technical reports and recommendations, and working with the Service Advisors to ensure service standards with customers are met.

You'll work Monday - Friday 7:30am-4:30pm and NO WEEKEND WORK! The dealership is offering a basic of £35,000 with an OTE of £44,000 (uncapped).

If this role appeals to you then please APPLY NOW or contact Jake Jones at Richard Abson Group for more information.