Workplace Experience & Operations Coordinator

Ampa Group; Nottingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

Ampa Group is seeking a frontline client and visitor experience assistant to warmly welcome clients, manage visitor procedures, and prepare meeting spaces. You will support workplace operations, handle mail and documentation, and assist events and onboarding.

A professional, proactive individual with strong communication skills will thrive in this role. Experience in a similar environment and proficiency with Microsoft Office are essential, as is the ability to manage multiple tasks with a

Qualifications

• Experience in a similar workplace or client-facing role.
• Proficient with Microsoft Office and digital workplace tools.
• Strong organisation and communication skills.
• Professional and well-presented, representing Ampa Group.

Responsibilities

• Warmly welcome clients and colleagues, creating a first impression.
• Follow visitor management processes and liaise with reception.
• Set up meeting rooms with layouts, technology, and refreshments.
• Maintain tidy, stocked, and presentable client spaces.
• Support office logistics, equipment setups, and stock management.
• Handle mail, couriers, printing, scanning, and documents.
• Assist with events, inductions, and new starter onboarding.
• Coordinate with IT and other teams to ensure smooth meetings.

Skills

Client-facing experience

Office administration

Communication

Organisation

Tools

Microsoft Office

Digital workplace tools

Job description

Ampa Group is seeking a frontline client and visitor experience assistant to warmly welcome clients, manage visitor procedures, and prepare meeting spaces. You will support workplace operations, handle mail and documentation, and assist events and onboarding.

A professional, proactive individual with strong communication skills will thrive in this role. Experience in a similar environment and proficiency with Microsoft Office are essential, as is the ability to manage multiple tasks with a