On-Site Workplace Concierge & Client Experience Lead

Ampa - Legal & Professional Services; Crawley; On-site; GBP 21,000 - 28,000; Full time

Job summary

Ampa Group is seeking a proactive Workplace Assistant for our Crawley office. You will welcome clients and colleagues, set up meeting spaces, and support daily office operations to ensure a polished, efficient environment.

The role involves coordinating with various teams, managing bookings, and assisting with events and onboarding. A driver’s license and own car are preferred due to a roving aspect across hubs.

Qualifications

• Experience in a similar workplace or client-facing role preferred.
• Strong organisational skills and proactive, solutions-focused mindset.
• Excellent communication and relationship-building abilities.

Responsibilities

• Greet clients and colleagues to create a welcoming first impression.
• Set up meeting rooms with layouts, technology and refreshments.
• Manage bookings for meetings, car park, and meeting rooms.
• Handle mail, couriers, printing, scanning and document finishing.
• Support events, inductions and onboarding of new starters.
• Coordinate with IT and other teams to ensure smooth-running meetings.

Skills

Client-facing experience

Organisational skills

Communication skills

Proactive problem solving

Tools

Microsoft Office

Job description

Ampa Group is seeking a proactive Workplace Assistant for our Crawley office. You will welcome clients and colleagues, set up meeting spaces, and support daily office operations to ensure a polished, efficient environment.

The role involves coordinating with various teams, managing bookings, and assisting with events and onboarding. A driver’s license and own car are preferred due to a roving aspect across hubs.