Workplace Experience & Facilities Coordinator

ao.com; Bolton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + BH

Pension 5% match

onsite parking

Employee discounts

Job summary

AO.com in Bolton is seeking a Workplace Coordinator to ensure a welcoming, safe and efficient workplace for employees, visitors and contractors. You will work closely with the Senior Facilities Manager to deliver reception, catering and broader workplace services, coordinating suppliers and supporting key projects across AO sites.

This onsite role requires flexibility, strong organisational skills and a proactive mindset to drive improvements in the workplace experience for AOers.

Qualifications

• Reception, facilities, hospitality or workplace services with great organizational skills.
• Experience coordinating suppliers, contractors or service providers with excellent communication, relationship-building and stakeholder management skills.
• A proactive approach to solving problems, making improvements and managing multiple priorities.

Responsibilities

• Day-to-day delivery of reception and front-of-house services; identifies opportunities to improve processes and ways of working.
• Maintain reception cover and flex between front-of-house and broader team responsibilities.
• Support operations management of catering, spa, cleaning, workplace wellbeing and site services.
• Build strong relationships with suppliers and monitor service standards.
• Coordinate visitor management, hospitality and workplace events.
• Assist with audits, compliance activities and service reviews.
• Monitor service performance and escalate issues as needed.
• Review workplace environment to identify and implement improvements to layout and utilization.

Skills

Reception coordination

Facilities coordination

Stakeholder management

Job description

AO.com in Bolton is seeking a Workplace Coordinator to ensure a welcoming, safe and efficient workplace for employees, visitors and contractors. You will work closely with the Senior Facilities Manager to deliver reception, catering and broader workplace services, coordinating suppliers and supporting key projects across AO sites.

This onsite role requires flexibility, strong organisational skills and a proactive mindset to drive improvements in the workplace experience for AOers.