Facilities & Workplace Experience Lead

AESN Limited; Glasgow; On-site; GBP 26,000 - 32,000; Full time

Job summary

AESN Limited is seeking a proactive Workplace Coordinator to oversee day-to-day facilities, manage cleaning operations, and maintain a safe, welcoming environment for staff, visitors, and clients.

This role requires coordinating on-site services, liaising with contractors, logging maintenance tickets, and ensuring compliance with health and safety guidelines in a fast-paced site. Excellent communication and customer service skills are essential to resolve issues promptly.

Qualifications

• Proven experience in a Facilities Management, Workplace Coordination, or Site Administration role.
• Experience overseeing cleaning staff, contractors, or general facility services.
• Strong communication and interpersonal skills with a focus on high customer service standards.
• Ability to prioritize tasks effectively in a fast-paced environment and resolve operational challenges quickly.
• Familiarity with workplace health and safety protocols.

Responsibilities

• Oversee daily workplace management, ensuring facilities are maintained to the highest health, safety, and cleanliness standards.
• Coordinate general cleaning, maintenance activities, and vendor management on-site.
• Serve as the primary point of contact for workplace service inquiries, reporting issues, and resolving facility-related concerns promptly.
• Ensure compliance with health, safety, and environmental guidelines across all facilities and cleaning procedures.
• Monitor and log maintenance or service tickets, ensuring timely resolution and clear communication with site management.

Skills

Facilities Management

Workplace Coordination

Site Administration

Job description

AESN Limited is seeking a proactive Workplace Coordinator to oversee day-to-day facilities, manage cleaning operations, and maintain a safe, welcoming environment for staff, visitors, and clients.

This role requires coordinating on-site services, liaising with contractors, logging maintenance tickets, and ensuring compliance with health and safety guidelines in a fast-paced site. Excellent communication and customer service skills are essential to resolve issues promptly.