Workplace Experience Coordinator

AO; Bolton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Pension 5%

AO Arena tickets

Onsite spa

Free breakfast & coffee

Charity days

Job summary

AO is hiring a Workplace Coordinator to be based at our Bolton office, working onsite five days a week. You will support reception, catering, spa and other workplace services to ensure the site is welcoming, safe and of high quality.

You will co-ordinate suppliers, contractors and service providers, assist with audits and reviews, and drive improvements while providing daily reception coverage and helping colleagues to do their best work.

Qualifications

• Reception, facilities, hospitality or workplace services with great organizational skills.
• Experience coordinating suppliers, contractors or service providers with excellent communication, relationship-building and stakeholder management skills.
• A proactive approach to solving problems, making improvements and managing multiple priorities.

Responsibilities

• Day-to-day delivery of reception and front-of-house services; identifies opportunities to improve processes, standards and ways of working.
• Maintain reception cover throughout the day; flex between front-of-house and broader team responsibilities.
• Support the ops management of catering, spa, cleaning, workplace wellbeing and site services.
• Build relationships with suppliers and monitor service standards.
• Coordinate visitor management, hospitality and workplace events.
• Assist with audits, compliance activities and service reviews.
• Monitor service performance and identify issues; implement improvements.

Skills

Reception

Facilities coordination

Supplier coordination

Stakeholder management

Job description

AO is hiring a Workplace Coordinator to be based at our Bolton office, working onsite five days a week. You will support reception, catering, spa and other workplace services to ensure the site is welcoming, safe and of high quality.

You will co-ordinate suppliers, contractors and service providers, assist with audits and reviews, and drive improvements while providing daily reception coverage and helping colleagues to do their best work.