Workforce Transformation Lead for Tech & Operations

Delta Capita; Sheffield; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Delta Capita seeks a seasoned People & Workforce Lead to steer workforce strategy and operating model design within a major transformation in financial services. You will work across Technology, Operations, HR, Risk and Transformation to shape the skills, structure and capability roadmap needed for growth and technology-driven change.

You will lead organisational design, capability frameworks, workforce planning and engagement activities, partnering with senior leaders to ensure delivery

Qualifications

• Extensive experience in workforce planning, strategy, organisation design or people transformation.
• Proven experience supporting large-scale transformation or technology change programmes.
• Strong background in change management and employee engagement.
• Experience developing capability frameworks, skills strategies and succession planning initiatives.
• Strong stakeholder management with senior leadership teams.
• Experience using workforce analytics and data-driven decision making across matrix organisations.

Responsibilities

• Develop future-state workforce and operating model strategies.
• Lead organisational design activities, role mapping and workforce transition planning.
• Conduct workforce impact assessments relating to automation, AI and technology transformation.
• Identify critical skills gaps and define capability development strategies.
• Build workforce plans covering hiring, retention, succession planning, reskilling and redeployment.
• Develop workforce dashboards and reporting covering capacity, demand, productivity and attrition.
• Partner with business leaders, HR and Finance to align workforce plans with strategic objectives.
• Lead change management and employee engagement activities across transformation programmes.
• Design communication, engagement and adoption strategies.
• Support leaders through organisational and behavioural change.
• Develop future skills frameworks across Technology and Operational functions.
• Drive learning, upskilling and internal mobility initiatives.
• Support wellbeing, culture and employee experience programmes.
• Identify and manage workforce-related risks impacting delivery and resilience.

Skills

Workforce planning

Workforce strategy

Organisation design

People transformation

Change management

Stakeholder management

Job description

Delta Capita seeks a seasoned People & Workforce Lead to steer workforce strategy and operating model design within a major transformation in financial services. You will work across Technology, Operations, HR, Risk and Transformation to shape the skills, structure and capability roadmap needed for growth and technology-driven change.

You will lead organisational design, capability frameworks, workforce planning and engagement activities, partnering with senior leaders to ensure delivery