People & Workforce Lead - Financial Services

Delta Capita; Sheffield; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Delta Capita seeks a seasoned People & Workforce Lead to steer workforce strategy and operating model design within a major transformation in financial services. You will work across Technology, Operations, HR, Risk and Transformation to shape the skills, structure and capability roadmap needed for growth and technology-driven change.

You will lead organisational design, capability frameworks, workforce planning and engagement activities, partnering with senior leaders to ensure delivery

Qualifications

• Extensive experience in workforce planning, strategy, organisation design or people transformation.
• Proven experience supporting large-scale transformation or technology change programmes.
• Strong background in change management and employee engagement.
• Experience developing capability frameworks, skills strategies and succession planning initiatives.
• Strong stakeholder management with senior leadership teams.
• Experience using workforce analytics and data-driven decision making across matrix organisations.

Responsibilities

• Develop future-state workforce and operating model strategies.
• Lead organisational design activities, role mapping and workforce transition planning.
• Conduct workforce impact assessments relating to automation, AI and technology transformation.
• Identify critical skills gaps and define capability development strategies.
• Build workforce plans covering hiring, retention, succession planning, reskilling and redeployment.
• Develop workforce dashboards and reporting covering capacity, demand, productivity and attrition.
• Partner with business leaders, HR and Finance to align workforce plans with strategic objectives.
• Lead change management and employee engagement activities across transformation programmes.
• Design communication, engagement and adoption strategies.
• Support leaders through organisational and behavioural change.
• Develop future skills frameworks across Technology and Operational functions.
• Drive learning, upskilling and internal mobility initiatives.
• Support wellbeing, culture and employee experience programmes.
• Identify and manage workforce-related risks impacting delivery and resilience.

Skills

Workforce planning

Workforce strategy

Organisation design

People transformation

Change management

Stakeholder management

Job description

Location

Sheffield / London Hybrid

Role Type

6 Month Contract / Perm

Business Area

Onboarding & KYC Technology

Joining

Immediate/ASAP

Role Purpose

We are seeking an experienced People & Workforce Lead to support a major transformation programme within a Financial Services environment. The successful candidate will lead workforce strategy, organisational design, workforce planning, change management and capability development initiatives across business and technology functions.

This role will work closely with senior stakeholders across Technology, Operations, HR, Risk, Compliance and Transformation teams to ensure the organisation has the right skills, structure and workforce strategy to support future growth and technology-driven change.

Key Responsibilities

• Develop future-state workforce and operating model strategies.
• Lead organisational design activities, role mapping and workforce transition planning.
• Conduct workforce impact assessments relating to automation, AI and technology transformation.
• Identify critical skills gaps and define capability development strategies.
• Build workforce plans covering hiring, retention, succession planning, reskilling and redeployment.
• Develop workforce dashboards and reporting covering capacity, demand, productivity and attrition.
• Partner with business leaders, HR and Finance to align workforce plans with strategic objectives.
• Lead change management and employee engagement activities across transformation programmes.
• Design communication, engagement and adoption strategies.
• Support leaders through organisational and behavioural change.
• Develop future skills frameworks across Technology and Operational functions.
• Drive learning, upskilling and internal mobility initiatives.
• Support wellbeing, culture and employee experience programmes.
• Identify and manage workforce-related risks impacting delivery and organisational resilience.

Requirements

Required Experience

• Extensive experience in Workforce Planning, Workforce Strategy, Organisation Design or People Transformation.
• Proven experience supporting large-scale Transformation or Technology Change programmes.
• Strong background in Change Management and Employee Engagement.
• Experience developing capability frameworks, skills strategies and succession planning initiatives.
• Strong stakeholder management skills with senior leadership teams.
• Experience using workforce analytics and data-driven decision making. Ability to operate across complex, matrix organisations.

Preferred Experience

• Financial Services, Banking or FinTech experience.
• Exposure to Client Onboarding, KYC, Financial Crime or Compliance functions.
• Experience supporting Technology, Digital or Product operating models.
• Knowledge of Automation, AI or Digital Workforce Transformation programmes.
• Relevant qualifications in HR, Organisation Design, Change Management or Business Transformation.

How We Work

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a 6-month contract to perm role located in Sheffield. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.

Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are

• Managed Services
• Consulting & Solutions
• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.