Workforce System Administrator

SeeAbility; Leatherhead; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Flexible and hybrid working

Inclusive culture

Competitive salary and benefits

Impact from day one

Job summary

SeeAbility in Leatherhead is seeking a Workforce System Administrator to lead the Deputy rostering rollout. The role is hybrid, based at our Head Office, with three days on-site and some travel to other SeeAbility locations.

This hands-on position focuses on providing confident system administration and enabling teams to get the best from Deputy. You will work with HR, Payroll, Finance and IT to maintain rostering templates, user records, pay rules and data flows, while developing training

Qualifications

• Experience administering workforce management/rostering or HR/payroll software.
• Attention to detail with rostering data and reporting.
• Ability to train and support colleagues with digital tools.

Responsibilities

• Administer Deputy user records, locations, roles, access permissions and system settings.
• Create, maintain and monitor roster templates across services.
• Provide responsive system support and escalate technical issues as needed.
• Maintain configuration for contracted hours, working patterns, pay rules, overtime, leave and training.
• Support data flows between Deputy and other SeeAbility systems.
• Improve rostering consistency across services.
• Support system testing and roll-out activities.
• Develop training materials for new starters and managers.
• Promote accessibility and safe use of the system.

Skills

WFM systems

Attention to detail

Problem solving

Communication

Data governance

Collaboration

Training & support

Tools

Deputy software

Job description

Role Description

Join our Team as a Workforce System Administrator

Location:

Hybrid working based at our Head Office in Leatherhead, three days a week with potentially some travel to other SeeAbility locations.

Salary:

£30,000 per annum plus SeeAbility benefits

Hours:

Full time, 37.5 hours per week

Contract:

Permanent

About the Role

At the start of 2027 SeeAbility will be rolling out a new workforce management software, Deputy. A market leader in offering digital rota solutions Deputy will support more efficient, cost effective and person-centred rostering across our 63 services. The Deputy Software Administrator will play a key role in making this happen, helping colleagues use the system confidently and ensuring our rotas, timesheets, reporting and integrations are accurate, reliable and as always aligned to the needs of the people we support.

The roll out of this software is a key milestone in our Digital Transformation Strategy.

You will support day-to-day administration of Deputy across SeeAbility's sites, working closely with HR, Payroll, Finance, IT partners and local service managers. This is a practical, hands-on role for someone who enjoys solving problems, improving processes and helping others get the best from digital systems.

We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.

What you'll be doing

• Administer and maintain Deputy user records, locations, areas, roles, access permissions and system settings.
• Support the creation, maintenance and monitoring of roster templates across services, helping managers build compliant and cost-effective rotas.
• Provide responsive support to managers and colleagues, troubleshooting day-to-day system queries and escalating technical issues where required.
• Support in maintaining accurate configuration for contracted hours, working patterns, pay rules, overtime, leave, sickness, training requirements and compliance checks.
• Support integrations and data flows between Deputy and SeeAbility systems, including Cascade, payroll, recruitment, agency and reporting systems where applicable.
• Work with Operations colleagues to improve consistency of rostering practice across residential, supported living and specialist services.
• Support system testing, user acceptance testing, change requests, release updates and implementation activity during the build and roll out of Deputy.
• Help develop guidance, training materials and communications for new starters, managers, digital champions and colleagues who are less confident with technology.
• Promote accessibility and safe use of the system across SeeAbility.

What you'll bring

• Experience of administering a workforce management, rostering, HR, payroll or similar business system.
• Strong attention to detail and confidence working with employee, rota and reporting data.
• Good problem-solving skills, with the ability to diagnose issues, identify practical solutions and explain them clearly to others.
• Confidence supporting system users with different levels of digital confidence, including frontline colleagues and managers.
• Good understanding of data governance, permissions, confidentiality and the importance of accurate audit trails.
• Ability to work collaboratively with Operations, HR, Payroll, Finance and IT colleagues.
• Strong written and verbal communication skills.
• A commitment to SeeAbility's values.

Why Join SeeAbility?

At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.

We offer:

• Flexible and hybrid working
• A supportive and inclusive culture
• Competitive salary and benefits package
• The opportunity to make a meaningful impact from day one

Our Benefits

Why Join us

We don't just offer jobs - we build careers and celebrate people.

www.seeability.org/appreciation

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility's expense before a start date is confirmed.

Diversity & Inclusion

Disability Confident Employer

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010