Workforce Deployment Specialist

02 Reed Specialist Recruitment Ltd; Northampton; On-site; GBP 23,400 - 28,600; Full time

Benefits offered by this job

Development opportunities

Discount hub

Sabbaticals

Refer-a-friend

Job summary

Reed Talent Solutions are hiring in Northampton! We’re recruiting Workforce Planning Executives to join our Angard Staffing department and support our Service Delivery Team. The role is full-time (37.5 hours per week) on a rota, with early, late and weekend shifts. Fixed-term until December 2026.

You will engage with clients and candidates, manage staffing orders, take calls, and orchestrate workforce deployment across Royal Mail sites, coordinating with site managers and candidates.

Qualifications

• Demonstrable experience in a customer service environment.
• Strong communication skills, both over the phone and in writing.
• Ability to work effectively as part of a team.
• Strong computer literacy, particularly with MS Office.

Responsibilities

• Manage bespoke booking system JoinedUp.
• Handle incoming calls and emails from candidates and managers.
• Support managers in utilising systems effectively.
• Manage shift patterns and rotas as per site requirements.
• Maintain positive relationships with key stakeholders across the client group.

Skills

Customer service

Communication

Teamwork

MS Office

JoinedUp

Tools

JoinedUp

MS Office

Job description

Reed Talent Solutions are hiring in Northampton! We’re recruiting Workforce Planning Executives to join our Angard Staffing department and support our Service Delivery Team. The role is full-time (37.5 hours per week) on a rota, with early, late and weekend shifts. Fixed-term until December 2026.

You will engage with clients and candidates, manage staffing orders, take calls, and orchestrate workforce deployment across Royal Mail sites, coordinating with site managers and candidates.