Workforce Data & Systems Analyst

Holtec International; England; Hybrid; GBP 51,000 - 57,000; Full time

Job summary

City of London Corporation is seeking a Workforce Data & Systems Analyst to oversee HR information systems, with a focus on SAP SuccessFactors and data management. You will support data quality, reporting and system enhancements across workforce platforms.

The role requires strong analytical skills, experience with HR systems (preferably SuccessFactors), and the ability to drive process improvements while ensuring data compliance and governance.

Qualifications

• Experience with HR/Payroll systems (preferred SuccessFactors).
• SFX Accreditation in multiple modules is desirable.
• Experience with iTrent and BI4 reporting is desirable.
• Experience in system administration, data security and integration, and training delivery.
• Analytical, numerical and data visualization skills.
• High proficiency in Microsoft Office, especially Excel.
• Good understanding of HR policies and employment legislation.
• Confident communicator with written and oral presentation skills.
• Ability to manage multiple priorities, meet deadlines, and lead system-related projects.

Responsibilities

• Support optimisation and continuous improvement of SAP SuccessFactors and related workforce systems.
• Manage workforce data reporting and processes across SAP SuccessFactors and legacy iTrent during transition.
• Lead on system-related projects and roadmaps for data-related improvements.
• Promote data governance and compliance with data protection regulations.
• Provide guidance on workforce reporting, data management, and process improvements.
• Manage system configuration, workflows, security roles and data structures across systems.
• Provide first-line technical support, training, and documentation.
• Develop guidance to maximise value of workforce systems and self-service features.
• Share best practices and stay updated on workforce analytics and digital HR services.

Skills

Experience with HR/Payroll systems (3+

SFX Accreditation (multi-modules)

iTrent & BI4 reporting

System administration & security

Analytical & data visualization

Excel proficiency

HR policies & employment law

Written & verbal communication

Project/workload management

Tools

BI4 Reporting tools

SAP SuccessFactors modules

Job description

Workforce Data & Systems Analyst

Posting Start Date: 30/09/2026

Posting End Date: 13/10/2026

Department: People & HR

Office Location: Guildhall

Level of DBS required for this role: None required

Level of vetting required?: No security vetting is required

Is this a politically restricted post?: No

Does this post require a Baseline Personnel Security Standard (BPSS) check?: No

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance

Salary: £50,860 - £56,920 inclusive of all allowances

Contractual hours: 35 hours per week

Hours of Work/Work Pattern: Monday to Friday, 9:15am - 5:00pm.

Basis: Full -Time, Permanent

Workplace category: Hybrid

Workplace role categories describe our approach to workplace attendance.

Attachments

Job Description and Person Specification

Summary of Terms and Conditions of Employment

We reserve the right to close the advert earlier should we receive a high number of applications. We encourage you to apply early.

Are you an analytical thinker with a passion for people data, HR systems, and continuous improvement? We're looking for a Workforce Data & Systems Analyst to join our People & HR Department to provide expertise in SAP modules and ensure SAP enables the People & HR Department to deliver a world-class service.

About the Role

As a Workforce Data & Systems Analyst, you'll play a key role in managing and developing our HR Information Systems, supporting the ongoing embedding and optimisation of SAP SuccessFactors.

Working across systems, you'll identify opportunities to improve processes, enhance system capabilities and maximise the benefits of our workforce technology landscape.

You'll also support the department's Access to Information (AIN) representative, helping to promote transparency and compliance with data-related policies and legislative requirements.

What You'll Do

• Support the ongoing optimisation, adoption and continuous improvement of SAP SuccessFactors and related workforce systems.
• Work within the team to support management of workforce data, reporting and processes across both SAP SuccessFactors and our legacy system (iTrent) during the remaining transition period, ensuring data accuracy, consistency and business continuity.
• Act as a lead for workforce systems and data-related projects, managing system enhancements, priorities and improvement roadmaps.
• Promote data integrity, governance and compliance with data protection regulations and corporate standards.
• Provide advice on workforce reporting, system integration, data management and process improvement.
• Manage and optimise system configuration, workflows, security roles and data structures across workforce systems.
• Provide first-line technical support, user training and system documentation.
• Develop guidance and support users to maximise the value of workforce systems and self-service functionality.
• Share best practice and keep abreast of developments in workforce systems, analytics and digital HR services.

Skills and Experience:

• Experience with HR/Payroll systems (preferably Success Factors)
• SFX Accreditation in multiple modules (desirable)
• Additional experience of iTrent and Business Intelligence 4 (BI4) reporting is desirable
• Experience in system administration, data security and integration, and training delivery
• Analytical, numerical and data visualisation skills
• High proficiency in Microsoft Office, especially Excel
• Good understanding of HR policies and employment legislation
• Confident communicator with excellent written and oral presentation skills
• Ability to manage multiple priorities, meet deadlines, and lead on system-related projects

Why Join Us?

Working at City of London Corporation offers a unique opportunity to work in one of the world's most historic and dynamic cities. At City Corporation, we're committed to making a real difference. You'll play a key role in our transformation journey - helping to deliver meaningful change, improve people outcomes, and blessed, shape the way we operate as an organisation.

Our vision: one team, one purpose

In People and HR, we are working to new standards for how we work together aligned to the following principles:

• Accountability: We will own our outcomes, learn from mistakes, and strive for excellence.
• Proactivity: We will anticipate needs, communicate clearly, and act with a customer-first mindset.
• Courage: We will challenge the status quo, face conflict when necessary, and champion diversity of thought.
• Trust: We will empower our people, foster safe spaces for dialogue, and celebrate our successes.

You'll be joining a supportive team that values innovation, inclusion, and continuous learning and that is aligned to our greater vision and purpose for People and Human Resources.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Closing date: 23:59pm on 13 October 2026

Interviews will be held on 21st to 23rd October 2026

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don't have a 'one size fits all' policy for workplace attendance. How many days a week you'll be required to attend your workplace will depend on the requirements of your role. It's important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we're meeting our attendance needs.