HRIS Analyst

Withersworldwide; City of Westminster; On-site; GBP 55,000 - 75,000; Full time

Job summary

Withers is seeking an HRIS Analyst to partner with HR SMEs, HRIS, IT and vendors to optimise SAP SuccessFactors across global offices. You will ensure data quality, support core HR processes and enable reliable reporting.

The role requires hands-on SF experience, strong reporting skills (Report Center and Power BI) and a service-focused approach to deliver pragmatic HRIS solutions and knowledge transfer within the team.

Qualifications

• Proven hands-on experience working with SAP SuccessFactors, ideally including Employee Central, Recruiting, Onboarding and Time Off.
• Extensive experience designing, building and maintaining reports using native SAP SuccessFactors reporting tools, including Report Centre and related reporting functionality.
• Strong Power BI capability, including dashboard development, data modelling, data transformation and presenting insight clearly to HR and business stakeholders.
• Excellent data analysis, problem-solving and troubleshooting skills, with strong attention to detail and data accuracy.
• Experience supporting testing, release management, issue resolution and continuous improvement in an HRIS environment.
• Confident communicator with the ability to translate technical concepts into clear, practical language for non-technical users.
• Strong knowledge transfer skills, with the ability to document processes clearly, coach colleagues and build SuccessFactors and reporting capability within the HRIS team.
• Ability to work independently and as part of a global, matrixed team.
• Ability to take ownership, manage multiple priorities and work to deadlines.
• Flexible and pro-active approach to work.
• Excellent attention to detail.

Responsibilities

• Provide day-to-day functional and technical support for SAP SuccessFactors modules, including Employee Central, Recruiting, Onboarding and Time Off.
• Investigate and resolve system issues, data discrepancies and user queries, escalating to vendors or technical teams where appropriate.
• Support system configuration, permissions, workflows, business rules and process improvements in line with agreed governance and change control.
• Design, build and maintain standard and ad hoc reports using native SAP SuccessFactors reporting tools including detailed Report Centre.
• Support the development of Power BI dashboards and data models to support HR operational reporting, workforce analytics and leadership insight.
• Translate business reporting requirements into clear report specifications, data definitions and reusable reporting outputs.
• Maintain reporting accuracy through data validation, reconciliation, testing and regular quality checks.
• Support HR and business stakeholders with interpretation of HR data, metrics and trends.
• Partner with HR process owners, HRBPs, IT, vendors and global stakeholders to understand requirements and deliver practical HRIS solutions.
• Provide guidance, training and documentation to HR users to improve confidence and effective use of SuccessFactors and reporting tools.
• Act as a key point of contact for SuccessFactors, reporting and data-related queries, ensuring clear communication and timely follow-up.
• Support release management, enhancement tracking and post-go-live activities, including impact assessment, testing and communication.
• Provide structured knowledge transfer to other members of the HRIS team, including sharing SuccessFactors configuration knowledge, reporting build guidance, troubleshooting approaches and lessons learned from project and post-go-live activity.
• Develop practical documentation, handover notes and step-by-step guidance to build capability across the HRIS team and support future system administration, reporting and continuous improvement activity.

Skills

SAP SuccessFactors

Employee Central

Recruiting

Onboarding

Time Off

Report Centre

Power BI

Data analysis

Troubleshooting

Communication

Knowledge transfer

Tools

Power BI

Report Centre

Job description

The HRIS Analyst will work closely with HR SMEs, the HRIS team, IT, system vendors and project stakeholders to provide subject matter expertise, resolve issues, support configuration and testing activity, and ensure the system continues to meet business requirements after go-live. This role is critical to maintaining high-quality HR data, supporting core HR processes, improving user experience, and enabling reliable reporting and analytics for HR leadership and the wider business. The ideal candidate will combine strong HR process knowledge with technical SuccessFactors capability, advanced reporting skills and a practical, service-focused approach.

SuccessFactors Support & System Administration

• Provide day-to-day functional and technical support for SAP SuccessFactors modules, including Employee Central, Recruiting, Onboarding and Time Off.
• Investigate and resolve system issues, data discrepancies and user queries, escalating to vendors or technical teams where appropriate.
• Support system configuration, permissions, workflows, business rules and process improvements in line with agreed governance and change control.

Reporting & Analytics

• Design, build and maintain standard and ad hoc reports using native SAP SuccessFactors reporting tools including detailed Story Reporting.
• Support the development of Power BI dashboards and data models to support HR operational reporting, workforce analytics and leadership insight.
• Translate business reporting requirements into clear report specifications, data definitions and reusable reporting outputs.
• Maintain reporting accuracy through data validation, reconciliation, testing and regular quality checks.
• Support HR and business stakeholders with interpretation of HR data, metrics and trends.

Stakeholder Engagement & Change Support

• Partner with HR process owners, HRBPs, IT, vendors and global stakeholders to understand requirements and deliver practical HRIS solutions.
• Provide guidance, training and documentation to HR users to improve confidence and effective use of SuccessFactors and reporting tools.
• Act as a key point of contact for SuccessFactors, reporting and data-related queries, ensuring clear communication and timely follow-up.
• Support release management, enhancement tracking and post-go-live activities, including impact assessment, testing and communication.
• Provide structured knowledge transfer to other members of the HRIS team, including sharing SuccessFactors configuration knowledge, reporting build guidance, troubleshooting approaches and lessons learned from project and post-go-live activity.
• Develop practical documentation, handover notes and step-by-step guidance to build capability across the HRIS team and support future system administration, reporting and continuous improvement activity.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this role, and may include additional tasks as required.

As part of a strategic investment in HR technology, we are looking for an experienced HRIS Analyst to support the successful implementation and ongoing optimisation of SAP SuccessFactors across our global offices. The successful candidate must have hands‑on SAP SuccessFactors experience, ideally across Employee Central, Recruiting, Onboarding and Time Off, with strong expertise in building reports using native SAP SuccessFactors reporting tools and ideally Power BI., Technical skills and experience

Technical skills and experience

• Proven hands‑on experience working with SAP SuccessFactors, ideally including Employee Central, Recruiting, Onboarding and Time Off.
• Extensive experience designing, building and maintaining reports using native SAP SuccessFactors reporting tools, including Report Centre and related reporting functionality.
• Strong Power BI capability, including dashboard development, data modelling, data transformation and presenting insight clearly to HR and business stakeholders.
• Excellent data analysis, problem‑solving and troubleshooting skills, with strong attention to detail and data accuracy.
• Experience supporting testing, release management, issue resolution and continuous improvement in an HRIS environment.
• Confident communicator with the ability to translate technical concepts into clear, practical language for non‑technical users.
• Strong knowledge transfer skills, with the ability to document processes clearly, coach colleagues and build SuccessFactors and reporting capability within the HRIS team.
• Ability to work independently and as part of a global, matrixed team.
• Ability to take ownership, manage multiple priorities and work to deadlines.
• Flexible and pro‑active approach to work.
• Excellent attention to detail.

About Withers

A law firm focused on people, performance, and collaboration. For the past 130 years, we have supported some of the world's most remarkable people and organizations at defining moments in their lives. 40% of our business comes from Europe, 40% from the US and 20% from Asia and we are one profit sharing partnership globally. We are united in our commitment to integrity, quality and collaboration. We have a culture of high performance and deliver excellent service consistently across the firm. We provide tailored solutions built on trust and partner with our clients to achieve their goals. Many of our clients are shaping the future and creating solutions to tackle some of the world's most difficult problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there - whether they are building a business, buying a home or protecting and defending their interests. To meet their unique needs we are exceptionally collaborative, working together across teams and time zones. And we are agile - focusing on strategy rather than rigid ideas and traditional hierarchy. Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

• 9-month fixed term contract
• 9.30am to 5.30pm but flexibility is a must
• Hybrid working policy with a minimum of 2-3 days per week in the office
• 12-week probation period
• 4-week notice period
• Flexible benefit package including pension, private medical insurance, denplan, season ticket loan, subsidised gym memberships, lifestyle discount scheme, the ability to buy and sell holidays, flu jabs, doctors consultation service, cycle to work scheme, on site café and more