Wintel Engineer

Falcon Smart IT Limited; Watford; On-site; GBP 65,000 - 92,000; Full time

Job summary

Falcon Smart IT Limited in Watford, UK is seeking a Wintel Engineer on a 6‑month contract to lead Windows imaging, endpoint deployment, and AD/GPO management. You will handle 3rd-line escalation for Windows issues and drive standardised builds across environments.

You will also manage patch lifecycles, perform root-cause analysis, and maintain technical runbooks in Confluence while updating tasks in JIRA.

Qualifications

• Experience administering Windows 11 endpoints and server images.
• Strong AD and GPO knowledge for secure user environments.
• Proficient in patching lifecycle and change management processes.

Responsibilities

• Lead Windows 11 and Android image design and deployment profiles.
• Provide 3rd-line escalation for complex Windows issues.
• Standardise Windows Server/client builds across environments.
• Manage AD and GPO remotely and audit configurations.
• Execute end-to-end security patching for endpoints and servers.
• Document runbooks and architecture in Confluence; track in JIRA.

Skills

Windows imaging

Active Directory

Group Policy

Patch management

Image deployment

Root-cause analysis

Scripting (PowerShell)

Tools

SOTi Endpoint Management

Confluence

JIRA

Job description

Job Title: Wintel EngineerJob Location: Watford, UKJob Type: Contract/FTC (6 months initially)Job Description:Roles and Responsibilities of the Wintel engineerSOTi Endpoint Management: Lead the remote design, build, and optimization of Windows 11 and Android (handheld) images and deployment profiles using modern management tools.3rd-Line Escalation: Act as a senior technical point for complex Windows-related issues, performing deep-dive root cause analysis from an offshore location.Global Server & Client Builds: Standardise and automate Windows Server and client builds, ensuring parity across all environments.Rigorous Change Management: Navigate and strictly adhere to formal change management processes to ensure zero-impact deployments.Active Directory & GPO: Remotely manage and audit Active Directory (AD) and Group Policy Objects (GPOs) to maintain a secure user environment.Security Patching: Execute the end-to-end patching lifecycle for Windows endpoints and servers, ensuring 100% compliance across the estate.Collaborative Documentation: Maintain precise technical runbooks and architecture diagrams in Confluence and track all deliverables in JIRA.