Wine Retail Sales Associate | VIP Service & Career Growth

Majestic Wine; Braintree; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Staff discount up to 20%

Career development opportunities

Uniform provided

Retail Trust benefits

Job summary

Majestic Wine is seeking a Sales Assistant to support the store team with day-to-day running and sales performance. You will deliver exceptional customer service, acting as an ambassador for the store and ensuring a standout shopping experience for every customer.

You’ll drive sales opportunities, support the team to meet targets, and continually learn about our range to enhance wine knowledge and customer engagement.

Qualifications

• Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
• Driving is a key part of this position, so being comfortable driving one of our company vans is essential.
• We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.
• Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.

Responsibilities

• Drive store performance by maximising sales opportunities.
• Support your team on meeting and exceeding targets through KPI delivery.
• Deliver exceptional customer service to drive business growth through loyalty and repeat purchases.
• Offer VIP concierge service, contacting customers with updates on products and tastings.

Job description

Majestic Wine is seeking a Sales Assistant to support the store team with day-to-day running and sales performance. You will deliver exceptional customer service, acting as an ambassador for the store and ensuring a standout shopping experience for every customer.

You’ll drive sales opportunities, support the team to meet targets, and continually learn about our range to enhance wine knowledge and customer engagement.