Wholesale Customer Operations Coordinator — Hybrid

Clarks group; Street; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working

Career development

Supportive culture

Benefits package

Job summary

Clarks is seeking a Customer Operations Coordinator to join our Wholesale Operations team in Street, Somerset, with hybrid working. You will coordinate orders, deliveries and communications with wholesale customers, supporting a fast-paced environment.

You will work closely with the Distribution Centre and internal teams, produce Excel reports, resolve issues, and help with forecasting and daily operations.

Qualifications

• Strong organisational and administrative skills.
• Excellent communication and stakeholder management.
• Attention to detail and accuracy.
• Experience using Excel in a working environment.
• Ability to manage multiple priorities in a busy team.

Responsibilities

• Managing customer orders from booking through to dispatch.
• Working closely with our Distribution Centre and internal teams to ensure orders are delivered on time.
• Communicating with wholesale customers regarding orders, deliveries and any operational issues.
• Producing and maintaining reports using Excel.
• Monitoring and resolving order, stock and delivery issues.
• Supporting forecasting and day-to-day operational activities.
• Building strong working relationships with customers and internal stakeholders.
• Assisting with continuous improvement and supporting the wider operations team.

Skills

Organisational skills

Communication

Attention to detail

Multitasking

Positive attitude

Tools

Excel

SAP

ERP systems

Job description

Clarks is seeking a Customer Operations Coordinator to join our Wholesale Operations team in Street, Somerset, with hybrid working. You will coordinate orders, deliveries and communications with wholesale customers, supporting a fast-paced environment.

You will work closely with the Distribution Centre and internal teams, produce Excel reports, resolve issues, and help with forecasting and daily operations.