Wholesale Operations Coordinator — Hybrid, Growth & Impact

Clarks; Street; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Flexible/hybrid working options

Career development opportunities

Supportive culture

Comprehensive benefits

Job summary

Clarks is seeking a highly organised Customer Operations Coordinator for its Wholesale Operations team in a hybrid role based at Street, Somerset. You will manage orders from booking to dispatch, collaborate with our Distribution Centre and internal teams, and keep customers informed about deliveries and issues.

You will produce Excel-based reports, monitor stock and delivery problems, and support forecasting and day-to-day operations while building strong relationships with wholesale partners.

Qualifications

• Strong organisational and administrative skills.
• Excellent communication with stakeholders.
• Good attention to detail and accuracy.
• Experience using Excel in a working environment.
• Ability to manage multiple priorities in a busy team.
• Positive, can-do attitude and willingness to learn new systems.

Responsibilities

• Managing customer orders from booking through to dispatch.
• Coordinating with Distribution Centre and internal teams to ensure on-time delivery.
• Communicating with wholesale customers about orders, deliveries, and issues.
• Producing and maintaining reports using Excel.
• Monitoring and resolving order, stock and delivery issues.
• Supporting forecasting and day-to-day operational activities.
• Building relationships with customers and internal stakeholders.
• Assisting with continuous improvement and wider operations support.

Skills

Organisational skills

Administrative skills

Communication skills

Attention to detail

Excel experience

Multitasking

Positive attitude

Tools

SAP

Job description

Clarks is seeking a highly organised Customer Operations Coordinator for its Wholesale Operations team in a hybrid role based at Street, Somerset. You will manage orders from booking to dispatch, collaborate with our Distribution Centre and internal teams, and keep customers informed about deliveries and issues.

You will produce Excel-based reports, monitor stock and delivery problems, and support forecasting and day-to-day operations while building strong relationships with wholesale partners.