Wholesale Customer Operations Coordinator Hybrid

Clarks; Lower Halstock Leigh; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible/hybrid working options

Comprehensive benefits package

Career development opportunities

Job summary

Clarks is seeking a highly organised Customer Operations Coordinator to join our Wholesale Operations team in Street, Somerset. You will manage wholesale orders, coordinate deliveries and maintain accurate information to ensure on-time, in-full fulfillment.

You’ll work with Distribution Centre and internal teams, communicating with wholesale customers and supporting forecasting and day-to-day operations. A proactive, detail-oriented approach and strong Excel skills are essential for success.

Qualifications

• Experience using Excel in a working environment.
• Ability to manage multiple priorities in a busy and fast-moving team.
• Strong organisational and administrative skills.
• Excellent communication with a variety of stakeholders.

Responsibilities

• Coordinate customer orders from booking through to dispatch.
• Work closely with our Distribution Centre and internal teams to ensure orders are delivered on time.
• Communicate with wholesale customers regarding orders, deliveries and any operational issues.
• Produce and maintain reports using Excel.
• Monitor and resolve order, stock and delivery issues.
• Support forecasting and day-to-day operational activities.
• Build strong working relationships with customers and internal stakeholders.
• Assist with continuous improvement and supporting the wider operations team.

Skills

Organised

Proactive

Excellent communication

Attention to detail

Multi-tasking

Team collaboration

Tools

Excel

SAP

ERP system

Job description

Clarks is seeking a highly organised Customer Operations Coordinator to join our Wholesale Operations team in Street, Somerset. You will manage wholesale orders, coordinate deliveries and maintain accurate information to ensure on-time, in-full fulfillment.

You’ll work with Distribution Centre and internal teams, communicating with wholesale customers and supporting forecasting and day-to-day operations. A proactive, detail-oriented approach and strong Excel skills are essential for success.