Wholesale Admin and Operations Assistant

The Retail Partnership Ltd; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Wholesale Administrator & Operations Assistant to join its dynamic team in Watford. This permanent role offers a unique opportunity to support wholesale operations in a fast-paced, fashion-driven environment. You'll manage administrative tasks, maintain accurate records, and work closely with internal teams and external partners. If you thrive in a creative atmosphere and are detail-oriented, this position provides valuable hands-on experience while contributing to the success of a respected global business.

Qualifications

• Experience in wholesale operations and administrative tasks.
• Ability to manage workload and work in a team.

Responsibilities

• Manage customer Purchase Orders and ensure timely processing.
• Coordinate with logistics for shipments and deliveries.

Skills

Administrative Skills

Communication Skills

Time Management

IT Skills (Outlook, Excel, Word, PowerPoint)

Education

Relevant Industry Experience

Tools

ERP System

Job description

Wholesale Admin and Operations Assistant

A leading international group of companies, known for its portfolio of well-established and highly respected fashion brands, is currently seeking a proactive and detail-oriented Wholesale Administrator & Operations Assistant to join their dynamic team based in Watford. This is an exciting permanent opportunity to become part of a global fashion powerhouse renowned for its commitment to creativity, innovation, and high-quality products.

The successful candidate will play a key role in supporting wholesale operations by managing administrative tasks, maintaining accurate records, and coordinating with internal departments and external partners to ensure smooth and efficient processes. This position offers valuable hands-on experience in a fast-paced, fashion-driven environment while contributing to the ongoing success of a respected global business.

Main Responsibilities Will Include:

1. Follow up and track customer Purchase Orders (POs) and ensure timely processing
2. Send POs to factories and sales order confirmations (SOCs) to customers
3. Communicate and resolve any queries on orders with customers and factories
4. Upload styles, sales orders (SOs), and POs in the ERP system and continue to maintain
5. Coordinate with logistics teams to ensure timely shipments and deliveries
6. Provide barcodes and packing and shipping instructions to factories
7. Process stock into inventory, allocate orders, raise picking tickets and invoices
8. Send weekly order books to the customers and chase them for booking
9. Process customer booking forms and communicate delivery schedule with warehouses
10. Advise customers on order status, delivery delays, and any related issues
11. Work with factories and shipping departments on salesman samples

Person Specification:

• Relevant industry experience
• Ideally have worked with known retailers, Next, Debenhams, JD Sports, etc.
• Self-motivated, able to manage own workload and be a team player
• Highly competent IT skills - Outlook, Excel, Word, PowerPoint. Would be able to pick up using the company ERP system quickly
• Paying attention to detail while working in a fast-paced environment
• Strong time management and communication skills