Admissions Advisor

Inspired Education Group; London; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in premium education is seeking an Admissions Advisor to join their dynamic team. This role is pivotal in guiding families through the admissions process, requiring a blend of strategic thinking, relationship building, and sales skills. You will engage with prospective students globally, providing tailored advice and support to ensure a smooth transition into the school. With a focus on delivering exceptional customer service, you will help families make informed decisions about their child's education. Join a forward-thinking organization that values innovation and offers a supportive environment for professional growth.

Benefits

Life Assurance

Employee Assistance Programme

Healthcare Cashback

Qualifications

• Experience in sales, admissions, or customer service roles.
• Understanding of SEN provisions and online learning.

Responsibilities

• Act as a trusted advisor for families navigating admissions.
• Conduct consultations and follow up with leads.

Skills

Sales Experience

Customer Service

Communication Skills

Relationship Management

Organizational Skills

Tech Savvy

Education

Experience in Education Sector

Knowledge of UK Education System

Tools

CRM Systems

Online Communication Tools

Job description

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Admissions Advisor

Location:

London, GB

Date: 28 Apr 2025

Inspired Education is the leading global group of premium schools, with a portfolio of 118 premium private schools in 27 countries spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 90,000 students receive a world-class learning experience from Kindergarten to Year 13.

Founded in 2013 by Nadim M. Nsouli, Inspired is backed by investors such as Stonepeak, GIC, TA Associates, and the Oppenheimer and Mansour family offices. The Group is experiencing 20% per annum growth through acquisition, greenfield site expansion, and the development of existing schools within its portfolio. In 2023, Inspired was recognised by Beauhurst as one of the UK's top 10 highest-value private companies.

ROLE SUMMARY:

Job Title: Admissions Advisor

Company: Inspired Online Schools, part of the Inspired Education Group

Contract: Permanent

Working Hours: Full time – 37.5 hours

Location: Remote

Working hours: 5am to 1pm/6am to 2pm

Additional Benefits: Life Assurance, Employee Assistance Programme, Healthcare Cashback

We are looking for highly skilled Admissions Advisors to join our dynamic admissions team. You will be a key point of contact for prospective families that are located all over the world - in the UK and across Europe, but also the Middle East and across South East Asia guiding them through the admissions process with a personalised and professional approach.

This is not just an administrative role – it is strategic and sales driven position requiring strong relationship building skills, a data driven mindset, and the ability to convert high-quality leads into enrolled students.

You will have in–depth understanding of the King’s InterHigh offer and will work closely with the Education Team.

KEY RESPONSIBILITIES:

Lead conversion and Relationship Management

• Act as a trusted advisor, helping families make informed decisions about their child’s education.
• Conduct high quality consultation calls, listening carefully to prospective students’ needs and providing tailored recommendations.
• Follow up with prospective families via phone, Messenger, WhatsApp and live chat to nurture relationships and maximise conversion rates.
• Overcome objections and address concerns to ensure families feel confident in their decision to enrol.
• Maintain accurate records of al interactions in the CRM system, ensuring every lead is properly tracked and followed up.
• Maintain regular contact with leads until they make a final decision, offering support and addressing concerns.
• Achieve and exceed personal and team targets for enrolments and conversion rates, actively contributing to the school’s growth.

In depth knowledge of the School and Educational pathways

• Provide expert advice on our curriculum and be able to articulate that the UK Curriculum is available across multiple timezones and be able to advise the families on which subjects are available and what requirements are needed.
• Offer guidance on transitioning between year groups, including key points of change.
• Understand and explain how online education differs from traditional schooling, including flexibility, personalised learning and teacher support
• Explain our SEN support options including how we accommodate students with different learning needs, available learning support and accessibility considerations.

Exceptional Customer service

• Meet QA Standards and continuously develop skills to provide an outstanding customer experience.
• Ensure all comms are accurate, professional, informative, and aligned with our school values

THE IDEAL CANDIDATE WILL HAVE:

• Experience in sales, admissions or customer service role, ideally within education, recruitment or a similar environment
• Training and Coaching Skills – experience in delivering training, mentoring team members or leading knowledge sharing sessions would be beneficial
• Proven ability to convert enquiries to sales while maintaining a high standard of customer service
• Excellent communication and persuasion skills, demonstrating confidence in addressing concerns and closing sales
• Highly organised and able to multitask, managing multiple leads at different stages of the admissions journey
• In depth knowledge of UK education system, including KS 2-5, A levels and IB desirable
• Understanding of SEN provisions and how different learning needs can be accommodated online school setting
• Awareness of key student transition points such as moving from primary to secondary, subject options at Al level etc knowledge of extracurricular activities and student engagement opportunities, and how these contribute to well-rounded education
• Tech savvy, comfortable using CRM systems, email and online communication tools
• Team player, willing to collaborate and share knowledge to improve overall team performance
• Self-motivated and results driven
• Experience in an education admissions role
• Knowledge of online learning and digital education trends
• Familiarity with international student admissions processes

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitmentpractices and pre-employment background checks will be undertaken before any appointment is confirmed.