Operations Assistant - Re:link (remote)

LINKLATERS LLP; London; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Operations Assistant to join its dynamic team. This remote role offers the chance to support operational processes, enhance efficiency, and contribute to exceptional client service. The ideal candidate will have a keen eye for detail and excellent communication skills, ensuring smooth onboarding and administrative support. With a focus on continuous improvement, you'll play a vital role in streamlining operations and driving innovative practices. Enjoy a flexible working environment with access to a range of benefits designed to reward your contributions.

Benefits

Private Medical Insurance

Free in-house fitness centre

Subsidised health club memberships

Free onsite GP service

Periodic health assessments

Pension options

Income protection

Life assurance

Emergency family care

Additional holiday/birthday leave

Qualifications

• Experience in operational or administrative roles, preferably in legal or HR.
• Proficient in Microsoft Office and related software.

Responsibilities

• Support onboarding and offboarding processes for consultants.
• Coordinate time submissions and maintain databases.
• Identify opportunities for process enhancements.

Skills

Detail Orientation

Communication Skills

Organizational Skills

Proactive Task Management

Process Improvement

Education

Experience in Operational Roles

Proficiency with Microsoft Office

Tools

Bullhorn

Intapp

Job description

Operations Assistant - Re:link (remote) (R00012748) London, England

The Team:

Re:link is Linklaters’ flexible lawyer platform. We provide Linklaters' clients and practice groups with access to a community of high-quality consultants to solve their flexible resourcing needs.

Re:link is a key part of Limitless, Linklaters’ Alternative Legal Services offering. Limitless draws together Linklaters’ paralegals, support lawyers, legal project managers and legal tech professionals as well as Re:link consultants. By drawing on talent from across the UK, it embraces a fully location agnostic model, ensuring the firm has access to the widest possible pool of talent to meet client needs.

The role:

We are seeking an Operations Assistant to join our expanding Operations Team. This role supports the operational team to deliver and continuously improve global Re:link financial, operational, HR and technology processes and activities to deliver exceptional client service. The ideal candidate will have a keen eye for detail, great communication skills, excellent organisational skills, and a proactive approach to managing tasks and improving existing processes.

Your main responsibilities will include:

Support the Operations Team members with the ongoing onboarding of consultants and placements, and maintenance of live assignments. This includes taking responsibility for certain workstreams and BAU tasks including time recording, reporting, HR and finance.

Reporting:

• Coordinate and distribute weekly, fortnightly, monthly and quarterly reports for internal and external stakeholders, including:
• Checking and dispatching specific client timesheets to clients.
• Assisting in the preparation of utilisation reports for internal placements.
• Updating the live assignment list.
• Deliver comprehensive training on Bullhorn for effective data management. Monitor and ensure quality of data input into database reflecting key statistics.

Assist with onboarding and offboarding processes for our consultants, including:

• Maintain security questions for IT sheets, assisting with the setup for new joiners.
• Support the Operations Team members in requesting and monitoring the creation of IT accounts and devices.

Time Recording:

• Oversee weekly and monthly time submissions, updating databases and leave trackers as needed.
• Coordinate with Finance to adjust start dates and activate necessary segments in Intapp.

Provide ad hoc assistance to wider team:

• Provide backup support across the team to ensure continuity of operations, stepping in to assist other team members inside and outside of the operations function during high-demand periods.

Process Improvement Initiation:

• Identify opportunities for process enhancements to streamline operations.
• Implement efficiencies in routine tasks and onboarding procedures.
• Assist the Operations team and wider Re:link team to drive and embed the use of AI in our business practices.

Administrative Support:

• Perform routine administrative tasks, including handling finance queries and managing documentation.
• Monitor and assist in the management of the Re:link inbox, ensuring timely escalation of queries to the appropriate team members.
• Ensure the extraction of key data elements from correspondence sent by the wider team.
• Assisting with arranging key meetings for the team, clients and consultants.

We are ideally looking for:

• Experience in operational or administrative roles, preferably within a legal, recruitment or corporate HR setting.
• Proficiency with Microsoft Office and a good understanding of recruitment/HR/finance and related software.
• Proactive and adaptable, with a focus on continuous improvement.

What’s on offer for you:

The role is being offered on a remote working basis with occasional travel to the London office for team meetings and activities. This is part of Linklaters and Re:link’s drive to offer flexibility and alternative working arrangements.

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services

Family & Lifestyle

• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)

If you think this role would suit you, please click apply below. We look forward to hearing from you!