Whitby Trade Counter Sales Assistant – Plumbing & Heating

Wolseley UK Limited; Whitby; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Bonus

Pension matched up to 9%

Healthcare

Cycle to Work

Job summary

The Whitby Plumb Centre, part of Wolseley UK Limited, is seeking a proactive Sales Assistant to join our trade counter team. You’ll understand customers’ needs, recommend products and provide quotes to support building long-term relationships.

This full-time role offers a 40-hour week (Mon–Fri 8am–5pm, 1 in 2 Saturdays 8am–12pm), with bonus potential, pension matched up to 9%, healthcare and other staff benefits. Prior plumbing knowledge is beneficial but not essential.

Qualifications

• Experience in a face-to-face sales or customer service role.
• Strong communication and a customer-first approach.
• Ability to build relationships and drive repeat business.

Responsibilities

• Serve customers at the trade counter with product recommendations and quotes.
• Respond to inquiries by phone and email promptly and courteously.
• Support branch logistics, including stock handling and order picking/packing.

Skills

Face-to-face sales

Customer service

Communication skills

Team player

Job description

The Whitby Plumb Centre, part of Wolseley UK Limited, is seeking a proactive Sales Assistant to join our trade counter team. You’ll understand customers’ needs, recommend products and provide quotes to support building long-term relationships.

This full-time role offers a 40-hour week (Mon–Fri 8am–5pm, 1 in 2 Saturdays 8am–12pm), with bonus potential, pension matched up to 9%, healthcare and other staff benefits. Prior plumbing knowledge is beneficial but not essential.