Sales Assistant

Wolseley Group; Whitby; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonus potential

Maternity/adoption leave

Discounts (online & high street)

Healthcare access

YuLife app access

Cycle to Work

Job summary

Plumb Centre Whitby, part of the Wolseley Group, is hiring a Sales Assistant to help customers at the trade counter and grow repeat business. You will provide product recommendations, handle quotes, and assist with phone and email inquiries.

The role operates 40 hours weekly, Monday to Friday 8am–5pm with 1-in-2 Saturdays 8am–12pm overtime. Driving licence preferred and knowledge of plumbing helpful.

Qualifications

• Experience in face-to-face sales or customer service.
• Knowledge of plumbing & heating is beneficial.
• Excellent communication and a customer-first approach.
• Full UK driving licence preferable.

Responsibilities

• Serve customers at the trade counter with product recommendations and quotations.
• Build relationships to drive repeat business and maximise lifetime value.
• Respond to enquiries via phone & email, providing prompt quotes.
• Carry out warehouse tasks: stock booking, put-aways, picking and packing orders.

Skills

Customer service

Face-to-face sales

Communication skills

Team player

Stock systems

Tools

Stock management systems

Job description

**Sales Assistant - Whitby - Plumb Centre** **So, who are we?** We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. **Also, did we mention?** In addition to the £26,695 salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a **Sales Assistant** based in our **Whitby** branch you’ll be responsible for: * Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.* Building relationships with customers with the aim of driving repeat business, enhancing customer experience, and maximising lifetime value* Responding to customer enquiries via phone & email providing quotes promptly and courteously, with a proactive attitude.* General warehouse duties including booking incoming stock onto the systems and putting it away and picking & packing customer orders This is a full time, 40 hour permanent role - Monday to Friday between 8am - 5pm. Saturday working 1 in 2, 8am to 12pm, paid as overtime. **And here’s what we’d like you to have:*** Knowledge in plumbing & heating is beneficial* Proven experience in a face to face sales/customer service position* Great communication skills and a customer-first approach* Great team player and willing to support in all areas of the branch* A full UK Manual Driving licence is preferable **We look forward to receiving your application!**