Trade Counter Sales Pro – Plumbing & Heating

Plumb Centreso; Ely; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension matched up to 9%

Bonus opportunities

Healthcare access

Job summary

Plumb Centre, part of the Wolseley Group, is seeking a Sales Assistant in Ely to help customers at the trade counter with product recommendations and expert service. The role offers 40 hours per week, with Monday–Friday hours and Saturday mornings on a rota.

Salary is £26,695 with bonus and excellent benefits, including annual leave, a matched pension, and employee discounts. Join a national leading trade merchant that values people and provides opportunities to develop skills and build careers

Qualifications

• Face-to-face sales and customer service experience required.
• Strong customer service ethos and ability to handle multiple enquiries.
• Team player who supports colleagues to ensure smooth branch operation.
• Positive attitude with a strong work ethic and willingness to learn.
• Comfortable lifting heavy items and assisting in warehouse tasks.
• Proactive approach to identifying sales opportunities and following up.
• Good communication via phone and email to customers.

Responsibilities

• Serving customers on the trade counter by understanding their needs and providing advice and product recommendations.
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
• Making outbound phone calls to previous customers to regain their business.
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
• General warehouse duties including booking incoming stock onto the system, putting it away, and picking and packing customer orders which will involve manual handling of heavy stock e.g. boilers, radiators, sinks, and toilets.

Skills

Face-to-face sales

Customer service

Team player

Positive attitude

Strong work ethic

Heavy lifting

Proactive attitude

Job description

Plumb Centre, part of the Wolseley Group, is seeking a Sales Assistant in Ely to help customers at the trade counter with product recommendations and expert service. The role offers 40 hours per week, with Monday–Friday hours and Saturday mornings on a rota.

Salary is £26,695 with bonus and excellent benefits, including annual leave, a matched pension, and employee discounts. Join a national leading trade merchant that values people and provides opportunities to develop skills and build careers