Trade Counter Sales Assistant – Plumbing & Heating

Wolseley UK Limited; Castlewellan; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Maternity leave

Discounts

Healthcare

Cycle to Work

Job summary

Plumb Centre, part of the Wolseley Group, is recruiting a Sales Assistant in Castlewellan. The role supports customers at the trade counter, handles enquiries by phone and email, and helps grow branch sales with a proactive approach.

40 hours weekly, Mon-Fri 08:00–17:00 with overtime on Saturdays when required. You will join a leading plumbing and heating trade specialist, with competitive salary (£26,695) plus bonus and benefits, including generous annual leave, a defined pension scheme, and

Qualifications

• Proven experience in sales and customer service.
• Excellent communication and confidence speaking with customers.
• Hands-on approach and willingness to work as part of a small team.

Responsibilities

• Assisting customers at the trade counter by understanding their needs and providing product recommendations.
• Handling customer inquiries via phone and email promptly and courteously.
• Providing excellent service and building strong relationships with customers, colleagues and suppliers.
• Proactively seeking opportunities to grow sales within the branch with existing and new customers.
• Carrying out general warehouse duties including picking/packing, deliveries, and merchandising displays.

Skills

Sales experience

Customer service

Communication skills

Team player

Job description

Plumb Centre, part of the Wolseley Group, is recruiting a Sales Assistant in Castlewellan. The role supports customers at the trade counter, handles enquiries by phone and email, and helps grow branch sales with a proactive approach.

40 hours weekly, Mon-Fri 08:00–17:00 with overtime on Saturdays when required. You will join a leading plumbing and heating trade specialist, with competitive salary (£26,695) plus bonus and benefits, including generous annual leave, a defined pension scheme, and