Wheelchair Services Admin & Patient Support Coordinator

NHS Jobs; Seaton Delaval; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Wheelchair Services Administration Clerk to support patient journeys and administrative tasks across the wheelchair service. You will handle calls, manage enquiries, and coordinate referrals with our electronic systems.

Join a dedicated NHS team committed to patient care, delivering timely wheelchairs, appointments, and accurate data recording to support clinicians and service users.

Responsibilities

• Dealing with incoming telephone calls
• Managing and processing email queries
• Recording referrals, re-referrals and prescriptions on our electronic systems
• Arranging delivery and handover of wheelchairs
• Recording issued equipment on our electronic systems
• Scanning documents
• Photocopying
• Arranging appointments and reception duties
• Supporting data collection
• Supporting the wider service team and our patients

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Wheelchair Services Administration Clerk to support patient journeys and administrative tasks across the wheelchair service. You will handle calls, manage enquiries, and coordinate referrals with our electronic systems.

Join a dedicated NHS team committed to patient care, delivering timely wheelchairs, appointments, and accurate data recording to support clinicians and service users.