Clinical Admin Coordinator – Wheelchair Service

NHS Jobs; Stafford; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Jobs Staffordshire & Stoke Wheelchair Service is seeking a Clinical Administrator to support daily customer service and clinical administration. You will answer calls and emails politely, enter referrals onto the computer system, and assist with arranging appointments with clients, carers, or prescribers.

The role requires handling queries from prescribers, service users and colleagues, maintaining efficient admin systems, and assisting across areas of the Wheelchair Service.

Qualifications

• Experience handling calls and emails in a courteous manner.
• Accurate data entry of referrals onto computer systems.
• Ability to arrange and book appointments with clients and carers.

Responsibilities

• Answer daily calls and emails in a courteous manner.
• Enter referrals onto the computer system accurately.
• Assist with arranging and booking appointments.
• Handle queries from prescribers, service users and colleagues.
• Support daily efficient running of clinical administration systems.

Skills

Customer service

Administrative tasks

Communication

Data entry

IT maintenance

Job description

NHS Jobs Staffordshire & Stoke Wheelchair Service is seeking a Clinical Administrator to support daily customer service and clinical administration. You will answer calls and emails politely, enter referrals onto the computer system, and assist with arranging appointments with clients, carers, or prescribers.

The role requires handling queries from prescribers, service users and colleagues, maintaining efficient admin systems, and assisting across areas of the Wheelchair Service.