Healthcare Admin and Front Desk Coordinator

NHS Jobs; Newcastle upon Tyne; On-site; GBP 20,000 - 28,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an administrator to provide a high standard of reception and administrative support to ensure efficient service delivery. You will input data into service information systems and assist with creation, scanning, filing and posting of patients’ documentation.

You will manage the dedicated email inbox, respond to queries, escalate where required, answer calls, and deliver end-to-end customer service in line with protocols.

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an administrator to provide a high standard of reception and administrative support to ensure efficient service delivery. You will input data into service information systems and assist with creation, scanning, filing and posting of patients’ documentation.

You will manage the dedicated email inbox, respond to queries, escalate where required, answer calls, and deliver end-to-end customer service in line with protocols.