Wheelchair Services Administration Clerk

Northumbria Healthcare Nhs Foundation Trust; Holywell; On-site; GBP 18,000 - 23,000; Full time

Job summary

Northumbria Healthcare NHS Foundation Trust in the UK is seeking an administrative assistant for the Wheelchair Service. The role involves providing comprehensive admin, IT and clerical support to all staff and ensuring a user-friendly, accessible service for the public.

You will work within a team and may cover other administrative staff as needed, including reception and telephone duties. The post emphasizes flexible, collaborative teamwork and delivering efficient administrative cover to

Qualifications

• Provide administrative, IT and clerical support for all staff within Wheelchair Service.
• Support a flexible team and cover administrative staff when required.
• Present a user-friendly and accessible service for the public and handle reception/telephone enquiries.

Responsibilities

• Provide administrative, IT and clerical support for Wheelchair Service.
• Cover for other administrative and clerical staff when required.
• Handle reception and telephone enquiries effectively and efficiently.

Skills

Administrative support

Reception duties

Telephone handling

IT skills

Teamwork

Job description

• To provide comprehensive, administrative, IT and clerical support for all staff within the Northumbria Healthcare NHS Foundation Trust, Wheelchair Service.
• To work flexibly within a team, providing support to colleagues and the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.
• To present a user-friendly and accessible service for the public.
• To deal with reception & telephone enquiries effectively and efficiently.

  We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.