Wheelchair Services Administration Clerk

NHS Jobs; Seaton Delaval; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Wheelchair Services Administration Clerk to support patient journeys and administrative tasks across the wheelchair service. You will handle calls, manage enquiries, and coordinate referrals with our electronic systems.

Join a dedicated NHS team committed to patient care, delivering timely wheelchairs, appointments, and accurate data recording to support clinicians and service users.

Responsibilities

• Dealing with incoming telephone calls
• Managing and processing email queries
• Recording referrals, re-referrals and prescriptions on our electronic systems
• Arranging delivery and handover of wheelchairs
• Recording issued equipment on our electronic systems
• Scanning documents
• Photocopying
• Arranging appointments and reception duties
• Supporting data collection
• Supporting the wider service team and our patients

Job description

Wheelchair Services Administration Clerk

Dealing with incoming telephone calls Managing and processing email queries Recording referrals, re-referrals and prescriptions on our electronic systems Arranging delivery and handover of wheelchairs Recording issued equipment on our electronic systems Scanning documents Photocopying Arranging appointments and reception duties Supporting data collection Supporting the wider service team and our patients

The Newcastle upon Tyne Hospitals NHS Foundation Trust