Welsh-Speaking ED Receptionist with Overtime

Betsi Cadwaladr University Health Board; St Asaph; On-site; GBP 27,000 - 28,000; Full time

Job summary

Betsi Cadwaladr University Health Board is recruiting an Emergency Department Receptionist to support the Same Day Emergency Care Unit at Ysbyty Glan Clwyd. The role requires flexibility, strong communication, and confidential handling of patient information.

Experience in NHS administration and familiarity with WPAS/EMIS Health are desirable; full training will be provided. Overtime is available in a busy environment.

Qualifications

• GCSE maths and English or equivalent experience; ECDL desirable
• Experience in office and administration is preferred
• Familiar with WPAS, IFIT, Welsh Clinical Portal and Emis Health

Responsibilities

• Provide efficient front-line service to the Same Day Emergency Care Unit within the Emergency Quadrant
• Deliver high standard of customer care to patients, relatives and carers
• Maintain strict confidentiality and handle sensitive information with discretion
• Assist with clinic diaries/appointment schedules and administration tasks

Skills

Welsh (Level 3)

IT literacy

Communication skills

Education

GCSE Maths & English or equivalent

ECDL

Tools

WPAS

IFIT

Welsh Clinical Portal

EMIS Health

Job description

Betsi Cadwaladr University Health Board is recruiting an Emergency Department Receptionist to support the Same Day Emergency Care Unit at Ysbyty Glan Clwyd. The role requires flexibility, strong communication, and confidential handling of patient information.

Experience in NHS administration and familiarity with WPAS/EMIS Health are desirable; full training will be provided. Overtime is available in a busy environment.