Welsh-Speaking Admin & Front Desk Assistant

NHS; Wales; Remote; GBP 24,000 - 29,000; Full time

Job summary

Swansea Bay University Health Board is seeking an Receptionist (Band 2) for the Low Secure Unit at Glanrhyd Hospital, Bridgend. The role involves front-of-house duties, diary maintenance, and patient/visitor support within a secure health setting.

The post requires flexible hours, good organisational skills, and proficiency with Microsoft Office. Welsh language ability is desirable; English/Welsh speakers are welcome to apply.

Qualifications

• Essential Qualifications: 5 GCSEs or equivalent (Grade C+).
• Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar.
• Experience of working in an administrative/office environment.

Responsibilities

• Provide a warm and welcoming Reception Service, manage diaries and greet visitors.
• Answer enquiries, relay messages, and manage appointments, using PAS and other Health Board procedures.
• Adhere to safety protocols to maintain security within the unit.
• Support bilingual service delivery with Welsh and English language requirements.

Skills

Welsh Speaker (Level 1)

Excellent verbal and written communic.

Able to work hours flexibly

Ability to travel within geographical

Good organisational skills

Ability to prioritise and meet dead-

Experience of administrative/office en

Education

5 GCSEs or equivalent, Grade C or above

Level 2 or equivalent demonstrable experience/knowledge in Business Administration or similar

Tools

Microsoft Office platforms and systems

Job description

Swansea Bay University Health Board is seeking an Receptionist (Band 2) for the Low Secure Unit at Glanrhyd Hospital, Bridgend. The role involves front-of-house duties, diary maintenance, and patient/visitor support within a secure health setting.

The post requires flexible hours, good organisational skills, and proficiency with Microsoft Office. Welsh language ability is desirable; English/Welsh speakers are welcome to apply.